Vacant job

Job Responsibilities

Are you interested in gaining practical experience of how a large municipality works with governance, monitoring, and political processes? Now you have the opportunity to apply for an internship within the Quality and Development Department at the Service Administration.

As an intern with us, you will have an assigned supervisor who supports you throughout the internship period. You will have the opportunity to follow and contribute to the work of developing and coordinating processes that help the Service Administration carry out its mission effectively and create value for the residents of Malmö and our partners.

Your tasks will be shaped in consultation with you based on the current needs of the organization, your own interests, and the requirements set by your education.

Examples of tasks:

• Participate in work related to goal management, monitoring, and reporting
• Engage in referral and case management
• Participate in the committee process and at committee meetings
• Compile materials, presentations, and analyses for internal meetings
• Participate in planning and implementation of development and change work
• Environmental monitoring and comparisons with other municipalities or organizations
• Assist in coordination between different parts of the administration

The internship provides you with insight into how a municipality strategically works with governance – and how political decisions are implemented in practice.

Qualifications

We are looking for someone studying at a university or college, for example in:

• Public Administration
• Political Science
• Social Sciences
• or other education that the employer deems relevant

The internship period must be carried out as an integrated part of your education. Therefore, you also need to meet the requirements set by your education to be eligible to apply for an internship.

As a person, you have good collaboration skills while also being able to work independently and in a structured manner. You are curious, proactive, and responsible, and have an interest in learning more about how public operations work in practice.

About the Workplace

The mission of the Quality and Development Department is to be a strategic management support by leading, coordinating, and developing so that the Service Administration's mission is carried out effectively and provides good value for the residents of Malmö and our partners.

The department works with quality issues by creating structures for governance, management, and monitoring, and supports employees and managers in the working methods that the structures require.

The department works with development issues by developing, leading, and collaborating with the operations. Often, it involves supporting, driving, and/or coordinating various types of change work – whether the assignment concerns regulations, efficiency, or IT support, the working methods of the operations need to be developed.

The department has cross-administrative coordination responsibility for, among other things: Administrative support, archives, data protection issues, document and case management, administrative law, information security, procurement, IT and digitalization, local coordination, goal management, committee administration, process and project management, as well as security and preparedness.

The Service Administration is divided into five departments and offers everything from transportation services to IT and responding to citizens at Malmö City's contact center. We maintain streets, parks, green areas, and beaches, manage all buildings in Malmö City, and ensure that our school students receive good and nutritious food. Together, we are a smart service partner to the city.

The operations of Malmö City are organized into 14 administrations. Our common mission is to create welfare and sustainable community development. Together with the residents of Malmö, we are developing an even better city to live, work, and be in; differences, life experiences, and talents make Malmö a smart city in the heart of Europe. The world's knowledge is here.

Read about Malmö City as an employer here malmo.se/jobb (http://malmo.se/jobb)

Information about the Position

Employment type: Internship
Scope: Full-time
Possibility of remote work: Yes, based on the needs of the organization
Number of positions: 1
Start date: Fall 2026, or by agreement

Other

At the Service Administration, we have a common leadership strategy to promote good leadership for you as an employee and a good operation for the residents of Malmö. We want both our employees and leaders to have a good working environment and develop with us. Read more about the leadership strategy here.

At the Service Administration, we offer the possibility of remote work, provided it works for the organization and suits your individual circumstances. In this position, there is an opportunity for part-time remote work after dialogue with your manager.

Malmö City strives for employees to reflect the diversity present in the population. We therefore welcome applicants who can contribute to us as an employer meeting the needs of Malmö's residents.

Please note that we in Malmö City have removed the personal letter from the application process and replaced it with selection questions, this for a more inclusive recruitment process and an efficient candidate experience for you applying for a job with us. Your answers will be an important part of our selection process.