Vacant job

About the Role

You will have daily contact with both existing and new customers, assisting them with inquiries, guidance, and other matters. Through a professional and solution-oriented approach, you contribute to creating security, trust, and long-term customer relationships.

The work primarily takes place via phone but also through email and chat. You are an important representative of the business and work closely with your team to ensure high quality in every customer interaction. The role offers you the opportunity to develop within customer service and build knowledge in the financial sector.

Who are you?

You are engaged, service-oriented, and enjoy working together with others. You are proactive, communicative, and actively contribute to a positive work culture.

You want to develop in your role, take responsibility for your performance, and maintain a professional demeanor. You are attentive, curious, and understand how your work creates value for both the customer and the business.

Important for the position:

• Completed high school education, preferably with a focus on economics, or a strong interest in the field
• Fluent in Swedish and good knowledge of English
• Previous experience in customer service

Meritorious for the position:

• Experience in customer service via phone, chat, or email
• Post-secondary education in economics

Personal qualities:

• Easy to make contact and build relationships
• Positive attitude
• Goal-oriented and motivated by working towards clear objectives
• Enjoys taking responsibility and collaborating in a team

Great emphasis will be placed on personal suitability.

Please note that since this advertisement concerns future assignments, selection and interviews will be conducted continuously as the need arises!

We strive for an innovative and inclusive recruitment process, which is why you have the opportunity to conduct an interview with the AI-driven interview tool Tengai. The tool helps us gather more information about your strengths and experiences without the influence of biases.

Contact Information

If you have questions about the position or the recruitment process, you are warmly welcome to contact the responsible recruiter: Sofia Fahlén at [email protected] (mailto:[email protected])

If you have questions regarding registration, please contact Adecco's support at [email protected] (mailto:[email protected])

We do not accept applications via email.

Welcome with your application!