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Case Officer Wanted - Make a Difference in Norrköping

Norrköpings kommun

Östergötlands län, Norrköping

Previous experience is desired

24 days left
to apply for the job

Are you looking for a varied and meaningful job? We are now seeking a case officer!

Who are we?

The main mission of the Health and Care Office is to meet the needs for support, care, and assistance for people at different stages of life. Value is created in the meeting!

Together, we create a meaningful and secure everyday life for all those in need of our help. The foundation of our work is a person-centered approach where the work is guided by and based on the user's needs.

At the authority, case officers, occupational therapists, coordinators, and administrators work closely together to create a safe and meaningful daily life for those we serve. We handle interventions according to the Social Services Act, such as home care, special housing, short-term housing, and emergency alarms. Our starting point is always a rehabilitative approach to provide the best possible assistance to our citizens.

We are located in centrally located premises at Lindövägen 5A, close to public transport. Our team values a good working environment and good collaboration, and we are now looking for an engaged colleague who wants to make a difference with us!

Your tasks

As a case officer, you will investigate and assess the need for support and assistance based on applications and applicable legislation, case law, and working methods. You will conduct individual needs assessments and make decisions on the interventions needed to ensure a reasonable standard of living.

In your work, you will collaborate with the user, internal and external partners, and relatives to ensure good and safe care. Additionally, you will support and guide users and their relatives throughout the process, so they receive the assistance they are entitled to.

Who are you?

We are looking for someone with a degree in social work or another higher education that the employer assesses as equivalent. You have good knowledge of the Social Services Act (SoL). Furthermore, you have experience in social work where you have interacted with people in vulnerable situations. We view experience in authority work, preferably within elderly care, positively.

As a person, you are attentive and empathetic with a genuine interest in helping others. You adapt your communication based on whom you are meeting and ensure that your message has been received.

You are skilled at independently planning your work and ensuring progress in your cases. Furthermore, we see that you have the ability to make sound decisions and document clearly and accurately.

In collaboration with others, you contribute with a positive attitude, sharing your knowledge and experience with the team. Since we work with people, we also see that you can remain calm and make wise priorities even in stressful situations.

The position requires good computer skills, proficiency in the Swedish language in both speech and writing, and a valid B driver's license for manual transmission.

Welcome with your application!

Information about the position

Number of vacancies: 1
Employment form: Permanent full-time position
Start date: By agreement
Working hours: Daytime with the possibility of flexible hours
Possibility of remote work: Partially
Application deadline: February 22
Contact: Unit manager Sandra Persson, 011-152824, [email protected]

Additional information: We have chosen to remove the personal letter and replace it with selection questions relevant to the position. This makes it easier to make an objective assessment of your competence. You submit your CV as usual.

THE FEELING OF CONTRIBUTING. THE OPPORTUNITY TO INFLUENCE
Working in Norrköping municipality means that you are part of creating welfare. Our 11,000 employees contribute and make a difference every day. We offer a creative and dynamic workplace for curious and open-minded people who want more than just a job. Together, we create the future of Norrköping.

We are looking for you who have the competence to contribute to our operations regardless of gender, gender identity or expression, age, ethnic affiliation, religion or belief, sexual orientation, or disability.

When you apply for a job with us in Norrköping municipality, you use our recruitment tool. You start your application by clicking on apply at the bottom of the ad. If you have protected personal information, do not submit your application via our website. Please contact the recruiting manager or recruitment specialist directly to discuss how you can best apply based on your protection needs. Contact details can be found in the ad.

We kindly decline all offers of advertising and recruitment assistance in connection with this ad.

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