Do you want a meaningful job where service meets public mission?

Do you enjoy working in customer service, administrative processing, and registry work? Do you want to contribute to a safe and efficient public administration in an environment where we help each other and develop our working methods together? Then this could be the job for you.

About the job

We are looking for a service-oriented and structured administrator for work during the summer of 2026. The position belongs to the communication unit where communicators, administrators, and registry staff work.

Registry and case management are a large part of the job, and in this role, you provide service both by phone and email. You will work with administrative processing of cases related to digital mail in Digg's case management system. Furthermore, you will work with our internal service – that is, conference and travel bookings, as well as tasks related to our premises. Administrative tasks such as mail handling and orders are also included in the role.

About you

To succeed and thrive in this role, you have the following experiences, knowledge, and competencies:

Required experiences and knowledge

• Several years of experience in customer service or other support, such as customer relations via email and phone
• Experience in registry and case management
• Experience in public administration
• Experience with case management systems
• Experience in confidentiality assessments and the release of public documents
• Very good knowledge of Swedish and good knowledge of English, both spoken and written

Desirable experiences and knowledge

• Experience with legal matters
• Digital curiosity, i.e., knowledge of/experience with handling new digital tools

Competencies

• Service-oriented - You are calm, attentive, and accommodating in your interactions. You have the interest, willingness, and ability to help others and strive to deliver solutions.
• Collaborative - You collaborate well with others by listening, communicating, and being able to give and receive feedback constructively. You approach tasks with curiosity and focus on your own and others' learning.
• Self-driven - You take responsibility for your task, structure your approach, and drive your processes forward.

Education

Academic education (at least 2 years of academic studies) or other experience that Digg assesses as equivalent.

About Digg

Digg is an authority that works broadly to support and coordinate the digitization of the Swedish public administration. We develop digital infrastructure and services that help other public actors in their digitization. We also ensure that digital public services are accessible to all.

Merging of Digg and PTS

The budget proposal for 2026 states that Digg and the Swedish Post and Telecom Authority (PTS) will merge to create a strengthened authority for digitalization issues. Our work to digitize Sweden continues, and we hope you want to be part of the journey.

Government's announcement: Digg and PTS merge

With us work engaged individuals who all play an important role in the digitization of Sweden. We recruit for the long term, and it is important that you, as an employee, feel good, have the opportunity to develop at work, and enjoy what you do.

Digg's headquarters is located in central Sundsvall in modern activity-based premises. We also have a smaller and modern office in central Stockholm. We are positively inclined to allow for remote work based on the needs of the business and the individual, but it is expected that you will be in the office at least one day a week and when the work requires it. The extent of remote work varies among individuals based on the needs of the business.

We offer

• Fixed-term employment with start date as agreed
• Possible opportunity for continued part-time work in the fall as agreed
• Work location is Sundsvall
• The position is classified in a security class, and a security review with background check will be conducted before a hiring decision is made. You must be a Swedish citizen, but may have a foreign background. More information about what a security review entails can be found here.
• Generous benefits. Read more at digg.se

Apply

Don't wait to apply! We strive to have a quick, efficient, and unbiased process, and therefore work continuously, structured, and systematically with our selection. We welcome applicants with diverse backgrounds and experiences. Don't waste unnecessary time updating your CV, instead answer our selection questions in the application.

The application deadline is February 8, 2026.

If you have questions about the job, please contact unit manager Maria Boija at tel 010 484 73 94. Union contacts are Mattias Ekhem for Saco-S and Åsa Fridholm for ST. They can be reached via the switchboard at 0771-11 44 00.

We welcome questions from those interested in working with us but decline inquiries from those selling ads and recruitment services.