Case Officer at the Rent and Lease Board in Sundsvall

The Rent and Lease Board in Sundsvall (hereinafter referred to as the Board) handles cases from Gävleborg, Västernorrland, and Jämtland counties. The Board is an administrative authority with adjudicative tasks and functions similarly to a court for certain disputes concerning rent, housing cooperatives, and leases. If a dispute cannot be resolved, the Board can mediate in the matter, i.e., attempt to get the parties to reach a settlement.

The Board continuously strives to develop its working methods to meet high standards of legal certainty, efficiency, transparency, and accessibility. We aim for an open and pleasant working environment where everyone's participation and accountability are valued.

The Board is co-located with the Sundsvall District Court and the Legal Aid Authority and shares a common management, budget, and administrative unit. In total, there are just over 50 employees across the three authorities, with two case officers and two rental judges working at the Board.

Do you want a meaningful job where every day feels like the most important?

Then the role of case officer at the Rent and Lease Board in Sundsvall is right for you. Here you will work with varied and developing tasks in an environment where we constantly exchange knowledge and perspectives. This creates a strong community and a supportive culture, where colleagues serve as role models and are there to support when challenges arise.

Through our work, we support the democratic foundation, and what we do is important - for your and everyone else's legal certainty.

Job Responsibilities

As a case officer at the Rent and Lease Board, you will prepare the Board's cases. Your tasks will include monitoring and registering incoming documents, scheduling and calling for meetings, taking minutes at meetings, being the first point of contact for the public, and dispatching the Board's decisions. Some meetings are held in other locations.

The work involves many contacts with parties, representatives, authorities, and the public. The work is responsible and includes independent decision-making in the preparatory work.

The work is carried out in close collaboration with the rental judges and case officers.

About You

We are looking for someone who is responsible and has a strong commitment to their work, values actively contributing to the development of the organization, and has a solution-focused approach. Furthermore, you are meticulous and flexible, with a pronounced sense of service and quality. Since you are involved in ensuring that cases are resolved efficiently and legally, you must have very good judgment.

As we are a small authority with few employees, you need to see the bigger picture and have an easy time collaborating in a team.

To be considered for employment, you must meet high standards regarding judgment, security awareness, and suitability. We require that you uphold legality, democratic values, and the state values that govern the operations of Sweden's courts. We also require that you comply with applicable laws.

Great importance is placed on your personal qualities.

Requirements

• Completed and approved upper secondary education
• Good computer skills, including the Office suite and other document management systems
• Very good skills in expressing yourself verbally and in writing in Swedish

Meritorious

• Post-secondary education relevant to the work, such as Paralegal training or other legal case officer training
• Previous experience from similar work at a rent board, court, or other authority

We Offer

Our work is important for your and everyone else's legal certainty. Therefore, we want to offer a good working environment and benefits that facilitate your life both at and outside of work.

Some of our benefits include:

• Wellness allowance of 3500 SEK
• A wellness hour every week
• Flexible working hours
• Occupational pension
• Read more about our other benefits here (https://www.domstol.se/jobba-hos-oss/varfor-jobba-hos-oss/formaner-och-villkor/)

Other Information

The employment is a permanent position. A probationary period may be applied.

Selection may occur during the application period.