Vacant job

About the Position

As a claims adjuster in the motor damage department, you will handle incoming calls from Länsförsäkringar Skåne's policyholders. Based in Malmö, Gängtappen, you will be part of an open and helpful department with about 42 employees. Together, you will assist Länsförsäkringar's customers and manage various cases related to motor damage, from damaged to stolen vehicles.

In the role of claims adjuster, you will have the opportunity to work part-time approximately two days a week during the semesters and full-time during the summer and Christmas holidays. Working hours are between 08:00-16:30 Monday to Friday.

Your main responsibilities as a claims adjuster will include:

• Handling incoming calls and processing various cases related to motor damage
• Registering, administrating, and following up on cases
• Ongoing contact with workshops and Länsförsäkringar's internal functions
• Performing simpler payment services such as invoice payments

The position of claims adjuster is a consultancy assignment via Adecco. It includes one to two weeks of internal training.

About You

As a claims adjuster, you will primarily work with the phone as your main tool, and it is important that you feel comfortable with this type of communication and customer contact. Therefore, you ideally have previous experience from similar customer service or support over the phone.

You are currently studying at a university or college and are available to work full-time during the summer and Christmas holidays, as well as part-time approximately two days a week during the semesters.

We are looking for someone who gains energy from providing service and meets customers with high engagement and solution focus. As a person, you thrive in a fast-paced environment and take on new challenges with a positive attitude. For you, it is a given to consider the customer's needs and go the extra mile to meet them constructively.

At Länsförsäkringar Skåne, good collaboration is valued, and we see that you are a team player who actively contributes to a pleasant atmosphere and cohesion. You are driven by a desire to learn more and are eager to seek feedback from your surroundings to develop in the role.

Important for the Position:

• Previous experience in customer service, for example, in retail or restaurants
• You are studying or have another primary occupation of at least 50%, preferably with 3 semesters left of your studies
• Fluent in both Swedish and English

About Länsförsäkringar Skåne

We who work at Länsförsäkringar Skåne live where you live, drive the same way to work, and have the same weather as you. We assert that those who are close to you find it easier to engage, understand, and help than those who are far away. Perhaps that is why Länsförsäkringar has Sweden's most satisfied customers in several different categories according to surveys. In the customer-owned Länsförsäkringar Skåne, there are no other stakeholders than the customers. The company's task is not to make as much money as possible. Our long-term goal is for the business to balance out – with low premiums and high service levels. And if we have a larger surplus, it will be returned in the form of money back or reduced premiums.

Contact Information

In this recruitment, Länsförsäkringar Skåne collaborates with Adecco. If you have questions about the position or the recruitment process, you are warmly welcome to contact the responsible recruiter:

Josephine Hjalmarsson via [email protected] (mailto:[email protected])

If you have questions regarding registration, please contact support at [email protected] (mailto:[email protected])

Welcome with your application!