Vacant job

Do you thrive in a dynamic role where people, leadership, and customer experience are at the center? Are you motivated by leading, inspiring, and being operational in your daily work? Then this could be the next step for you. As an Area Manager at Hemfrid, you will play a key role in our continued growth in Stockholm.

Hemfrid is Sweden's leading provider of home services. Our ambition goes beyond just delivering high-quality services – we want to contribute to a better quality of life for people in their everyday lives. With the help of our approximately 3,000 dedicated employees across the country, we create simpler, smoother, and more sustainable homes for our customers every day.

Hemfrid is part of the KEYTO Group. Our headquarters is located at Tulegatan 11 in Stockholm.

As an Area Manager at Hemfrid, you have personnel responsibility for a group of collectively employed staff who deliver our services to customers. Your main focus is to ensure that your employees thrive, develop, and have the right conditions to deliver world-class customer service – every day.

You lead, coach, and follow up with your team, actively working with resource planning, scheduling, and skills development, and are responsible for ensuring that staffing is always optimized. To create long-term satisfaction and a sustainable work environment, you work proactively to ensure that the next day's schedule is always fully functional.

In this role, you handle daily inquiries and issues from both employees and customers, acting flexibly, efficiently, and solution-oriented. You are also responsible for onboarding new customers into the schedule, planning ahead, and conducting interviews for upcoming recruitments.

Together with your team, you work to create profitable growth in the area, including everyone in the common goals and building a strong team spirit.

We place great importance on your personal qualities and motivations. You are a relationship builder who creates trust with both customers and employees. You are business-driven, goal-oriented, and have a genuine commitment to leadership and service.

You are motivated by developing people, creating structure, and contributing to everyone feeling good and performing at their best. For you, there are no problems – only solutions – and you approach challenges with a positive attitude.

• Experience working closely with customers and building relationships

• A strong interest in personnel management

• Experience from a broad role in a fast-paced environment with many tasks

• Fluent knowledge of Swedish and English, both spoken and written

The position is a full-time role starting as soon as possible. Selection and interviews are ongoing – please submit your application today.

The recruitment process consists of:

• Selection tests (personality and logic)

• Digital interview with a recruiter

• Interview with the hiring manager

• References and background check

If you have any questions, feel free to contact us at [email protected].

We look forward to your application! 🤩