Vacant job

Are you service-oriented and enjoy providing customers with a good experience? Do you have experience in customer service and want to continue developing in a varied role? Then this could be the right opportunity for you.

• A developing role in an international organization
• Collective agreements and benefits
• An engaged team and a daily routine with varied tasks

• Good opportunities for professional development and career growth

We are looking for someone who enjoys working with people and can maintain a professional and positive tone regardless of the situation. You are used to working independently, take responsibility for your tasks, and ensure that cases are driven to completion. The phone is your primary tool, and you communicate clearly, calmly, and service-oriented.

As a person, you are structured, flexible, and attentive to the customer's needs. You plan and prioritize your work naturally and contribute to a good atmosphere in the team.

• Experience in customer service via phone and email
• Good experience working in various systems
• Very good knowledge of Swedish and English, both spoken and written

In this role, you will be part of the customer service team where you assist customers via phone, email, and chat. You handle inquiries related to both products and services and collaborate closely with retailers to provide the right support. The work includes both simpler and more complex cases, and you actively seek information within the organization to provide accurate answers.

The team works closely together, and you contribute to good collaboration and shared results.

We conduct a background check that includes public information, including any criminal record. The information is handled confidentially and aims to ensure that the candidate meets the basic requirements for the role, where financial stability is an important part.

About 2Complete
Why should you become a consultant with us? As a consultant with us, you are always covered by a collective agreement. This provides you with contractual conditions regarding vacation, pension, salary, and wellness benefits. We are your partner in working life. As a consultant, you receive not only your manager at the workplace but also an engaged consultant manager whose primary focus is to ensure that the workplace and the role you are in are the perfect match for you and your development. 2Complete Group and all its subsidiaries are authorized members of the Competence Companies, Almega, and the Swedish Enterprise and have been since 2011. 2Complete Group was also named a Gazelle Company in 2022. An award given to Sweden's healthiest and fastest-growing companies.