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Customer Service Representative at Swedbank in Sundbyberg

Swedbank AB

Stockholms län, Stockholm

Previous experience is desired

13 days left
to apply for the job

Are you passionate about customer meetings, creating customer satisfaction, and delivering a world-class customer experience?At Swedbank, you have the opportunity to:

• Provide the best possible reception and business service to Swedbank's private and corporate customers visiting the bank office as well as to all our customers calling in by phone.

• Collaborate with other colleagues by having an open, simple, and caring attitude to offer our mutual customers the best solutions possible.

• Work with varied tasks and assist customers both locally and nationally, both physically and via phone.

• Further develop within Swedbank – the career paths within the bank are many, and internal mobility is encouraged to broaden competence, personal development, and the bank's competitiveness.

In this role, you need to:

• Have a strong service mindset, a high customer focus, and enjoy working in a fast-paced environment.

• Be solution-oriented and flexible to make a difference for our customers.

• Have a positive attitude towards digitalization and change, and enjoy challenging and streamlining processes.

• Be a team player who puts the team before oneself to achieve the team's common goals.

• Have experience in proactive sales and customer service.

With us, you can experience:
  • Personal and professional development through self-leadership and continuous learning.

  • Meaningful work that positively impacts our workplace, our customers, and society.

  • An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.

  • A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.

  • Benefits such as our employee banking product offerings, pension plans, stock-based reward programs, and optional group insurance.

"Join our team and...

become part of an experienced team with happy and professional colleagues who work together to help our customers in the best possible way! We work in a changing environment and are not afraid to try new things and adapt our working methods accordingly. Through availability, proactivity, and first-class service to customers, both locally and nationally, we are Swedbank's face to the customer and strive for high customer satisfaction. As an employee in Sales & Service in Sundbyberg, you will enjoy a workplace with high ceilings and a belief that when we are positive and have fun at work, we also do better work!” Fredrik Carnestedt, your future manager

We look forward to your application by 2026-03-06.

The position is a temporary contract until 2027-03-31

Location: Stockholm, Sundbyberg

Hiring manager: Fredrik Carnestedt

We may start the selection process during the application period and welcome your application as soon as possible.

We have made our choice of recruitment media and therefore kindly ask for no contact from advertisers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

#LI-LB1

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