Vacant job

Our client in Södermanland is looking for service desk technicians and onsite technicians. The client handles all types of cases related to healthcare systems, IT, or telephony, including fault reports, orders, user support, inquiries, requests, and access management.

This advertisement is for a recurring need, which means we are continuously looking for competent employees for the role of IT support. The assignments take place on-site in either Eskilstuna or Nyköping. Therefore, we are looking for someone who wants to keep the door open for new opportunities and is ready to take the next step in their career when the right assignment comes up.

Travel may occur in the position, hence a B driver's license is a requirement.

As a consultant at Eccera, you will receive a secure employment and gain valuable work experience on assignments with our clients. Your consultant manager will support you in your development, where you continuously gain new experiences and knowledge. An excellent opportunity to advance your career.

As an IT support technician, you will have customer contact and assist users with their problems. Customer contact primarily occurs via phone, and the issues may vary. You will independently troubleshoot and find solutions to technical problems and adapt the installation of computers and software to meet the company's needs. You will work with support for Windows operating systems and standard applications and provide daily user support to the entire organization via phone and ticketing systems.

To succeed in this role, you enjoy customer contact and are a star at problem-solving. You have good communication skills, both with customers and colleagues. As a person, you are self-driven, flexible, and analytical in your troubleshooting.

To thrive in this role, we believe you have a broad IT interest and are driven to develop new areas of expertise. You are a team player who enjoys working in a dynamic environment.

Requirements
•    Experience working in Active Directory and Azure AD/Entra ID
•    Knowledge of Microsoft Office 365 and Citrix
•    Experience in case management, phone support, and support with remote control tools
•    Fluent in both Swedish and English, spoken and written
•    B driver's license

Meritorious
•    Education in IT

Working hours are currently Monday to Friday divided into two different shifts (7-16 or 8-17) but may change according to business needs.

We place great importance on your personal qualities.

At Eccera, you will get the tools you need to achieve your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should continuously develop. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your skills with the right assignments as you advance. We regularly conduct exciting activities where you, as a consultant, have the opportunity to meet and socialize with your colleagues in fun and relaxing settings.