Are you our next team leader with a passion for service and leadership?

About us

At Coor, we deliver various FM services with a focus on workplace service. We have high demands on knowledge, service, and accessibility to leave a positive impression on both employees and visitors. Coor ensures that daily operations always run smoothly and takes it to the next level. As a team leader, you have a significant impact. Here, you will be part of a fantastic team that motivates, develops, and helps each other create the best possible workplace.

About the role

As a team leader, you are responsible for daily operational management as well as coordination and administration within service delivery. You act as the central point of contact for the customer and are a key person in daily delivery.

The role is broad and varied and requires a high level of self-drive, commitment, and the ability to make decisions in daily work. The administrative part of the role requires a structured and meticulous approach as well as the ability to prioritize and work solution-oriented.

The position is located at one of Coor's clients in Östermalm and involves responsibility for a team of about 10 employees who together deliver all of our service offerings. The role includes daily handling of issues such as orders and fault reports, as well as planning and leading operational work. You will have ongoing contact with clients, service users, and suppliers.

Examples of tasks:

• Lead, coach, and support employees in daily operational management
• Plan, coordinate, and follow up on daily work and staffing
• Work operationally in service delivery and support as needed
• Work in the client's service center with daily customer contact
• Handle orders, fault reports, and ongoing issues
• Maintain ongoing contact with clients, service users, and suppliers
• Collaborate with group leaders and other functions for improvements and increased cost efficiency
• Handle simpler financial tasks such as invoicing and invoice management
• Participate in projects and drive continuous improvements within service delivery

Who are you?

We would like you to have:

• High school education and several years of work experience in a similar role.
• Experience in leading staff.
• Very good administrative skills and good computer skills (Outlook and Excel).
• Good knowledge of Swedish and English in both spoken and written form

Your personality:

As a person, you are:

• Driven and positive.
• Service-oriented and relationship-building.
• Organized and structured.
• Humble and solution-oriented.
• Responsive and confident.
• Flexible and adaptable.

We offer secure and safe working conditions

• A warm and welcoming work culture
• Salary according to collective agreement
• Introduction for all new employees to give you a good start in your work
• Health care to promote a balance in life
• Benefits such as pension agreements, insurance, and parental salary.
• Opportunities for development within a large and growing company
• Ongoing skills development with training and courses

About the position

• Employment type: Permanent employment
• Employment rate: Full-time 100%
• Working hours: Monday-Friday 8-17
• Start date: By agreement
• Probationary period: 6 months

To ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks before employment.

Other information

If you have questions, contact: Jenny Svelander Chalmers, [email protected] (mailto:[email protected])

We handle applications continuously and the position may be filled before the application deadline. We process personal data in accordance with GDPR, only accept applications via our recruitment system, and make all selection decisions through human assessment.

All sales from advertisement sellers and recruitment companies in connection with this recruitment process are kindly declined.

Welcome with your application!

At Coor, we meet each other with curiosity and warmth. We employ people with different personalities, backgrounds, and talents. Coor is service; we take care of our clients' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common mission is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our clients and ourselves. Together, we create value by executing, leading, and streamlining our clients' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our clients. We see this every day. That is why we are one of the leading companies in the Nordics in Facility Management.