Vacant job

Are you driven, engaged, and enjoy a service-oriented job? Then we have the perfect position for you as a customer service representative at Bredband2 starting in January.

Bredband2 is Sweden's third-largest provider of fiber-based services, providing over half a million customers with internet daily, both at home and at work. They offer user-friendly communication services such as internet, telephony, data centers, and mobile broadband to private and business customers.

In the role of customer service representative, you will have the opportunity to develop your technical skills as well as your ability to engage with customers. Over time, you will participate in more training in areas such as invoicing, email, and chat. In your daily work, you will receive close coaching and support from your immediate team leader, where both work and well-being are discussed. A good working environment and development are highly prioritized. Your own ideas and initiatives are warmly welcomed to improve work processes.

The main tasks will be to receive incoming phone calls from private customers and eventually handle inquiries via email and chat. Your most important task will be to provide the best possible service to customers and assist them based on their needs. You will also work with technical support, troubleshooting, and various administrative tasks related to phone calls.

This is a direct recruitment, which means that StudentConsulting manages the recruitment process, but you will be directly employed by Bredband2. Working hours are scheduled during office hours, Monday to Friday, but weekend work may also occur. The employment rate is 100%, and the position starts on January 21, 2026.

• Someone with previous experience in customer interaction and enjoys providing support
• Someone who is driven, engaged, and goal-oriented
• Someone with a technical interest who wants to learn more in the field
• Previous experience in technical support is a plus

Every day, Bredband2 invests in development, appreciation, and community among employees and leaders in the organization. Feedback is an important part of their culture, and every month they measure employee satisfaction and identify areas to focus on in the coming month. At Bredband2, you get a real chance to influence your workplace!

Do you want to find your future workplace and feel that the description above fits you? Submit your application today, as selection and interviews are ongoing!