Vacant job

Alfa eCare provides digital solutions to municipalities, regions, and private healthcare providers in the Nordic countries.

Our business idea is to create secure and cost-effective solutions that provide the greatest possible value for our customers, namely the organization, employees, and individuals.

Today, more than 130 employees work at one of Alfa eCare's six offices in Sweden, Finland, and Denmark, developing, selling, and managing the company's IT systems.

We serve over 1,400 customers, including municipalities, regions, and private actors in various areas such as elderly care, childcare, individual and family care, LSS, dental care, rehabilitation, and psychology.

As a Key Account Manager at Alfa eCare, within the Welfare business area, you will play a central role in the company's continued growth in both private and municipal care and welfare. You will work with a diverse customer portfolio of varying sizes and be responsible for the entire sales cycle from prospecting and qualification to business, contract negotiation, and long-term development. The role suits you if you enjoy creating results, building relationships, and presenting solutions that streamline and improve the daily operations of organizations within the care and welfare sector. In 2026, the organization will focus particularly on expansion within the private market, providing good opportunities for new customer acquisition and business development.

Your main responsibilities:

• Develop the customer portfolio

• Drive the entire sales process

• Build sustainable customer relationships

• Ensure customer satisfaction in collaboration with the customer team

• Manage contracts, pricing dialogues, and procurements

• Conduct demos and contribute as a module specialist

You will develop a broad customer base with a focus on both growth among existing customers and establishing new business.

The role includes responsibility for pricing dialogues, contracts, procurements, and proactive work for profitable business. You will also act as a module specialist, staying updated, conducting demos, and supporting the team with relevant product knowledge.

We are looking for someone with a solid background in sales and who feels comfortable working with complex business and digital solutions. Experience in care and welfare is seen as a valuable plus, as the role often requires both an understanding of the business and the ability to read the customer's needs. You thrive on responsibility and drive in processes that move quickly forward. The combination of strategy, relationship building, and clear results motivates you in your daily work.

We are looking for someone who has:

• At least five years of sales experience

• Technical understanding of IT and digital solutions

• Experience with public procurement and LOU

Your analytical ability and trustworthy manner make you a valued partner throughout the customer journey. A self-driven approach and high activity level create momentum, while your understanding of the customer's business contributes to long-term and sustainable business. The ability to drive projects, prioritize correctly, and make decisions is a natural part of your working style.

At Alfa eCare, you will have the opportunity to be part of a growth company with fast decision-making processes and great opportunities to influence and make a difference. We are market leaders in our industry and have high ambitions. You will become part of a successful and driven team that is on its own journey, but with the stability of a larger company with all the important functions in place.

If you have the drive and ambition, Alfa eCare is the right place to grow within and with. We offer a strong product and service that is perfectly timed, and our platform is self-developed, flexible, and scalable, which means a sea of opportunities to customize according to customer needs. We have the competence and technology to create real customer value and are flexible enough to customize solutions.

Does the position sound interesting?

Welcome to submit your application via effektiv.se (http://effektiv.se). Interviews will be conducted on an ongoing basis. The deadline for applications is 7/1-2026. If you have any questions about the position, please feel free to contact Andrea Silvano at [email protected] (mailto:[email protected]) or Mattias Jonsson at [email protected] (mailto:[email protected]).

Effektiv is the innovative and personal company in recruitment, staffing, coaching, matching & interim. The company's sports roots and team spirit characterize it; we work in teams in our staffing and recruitment processes, and sponsoring sports clubs is a significant part.

To you as a candidate, we want to give that little extra, with a good experience throughout the recruitment process, which our award for Recruitment Company of the Year is a testament to. Effektiv's core values are Happy, Explorative, Long-term, and Driven. Together, they form the initials GULD. Effektiv wants to achieve gold with its candidates, consultants, customers, and partners every day.

This is a direct recruitment, which means that Effektiv is responsible for the recruitment process, and you will be employed directly by the client company.

Key Account Manager, KAM, Senior Key Account Manager, Account Manager, Strategic Account Manager, Sales Manager