IT Support Technician for Public Sector in Gothenburg

Centric is seeking an engaged IT Support Technician with a passion for IT and service for an assignment with our client in the public sector. This full-time position in Gothenburg will start as soon as we find the right candidate.

As a consultant at Centric, you will receive a secure employment and the opportunity to gain valuable experience in an exciting environment where your development is prioritized. Your consultant manager will be available to support you in your development, giving you the chance to continuously build on your skills and experiences. An excellent opportunity for you who want to take the next step in your IT career!

Responsibilities

In this role, you will be an important contact point for IT-related questions and issues, playing a central role in creating a smooth and efficient support experience. You will work both on-site at the service desk and out in the organization, which means you will have the opportunity to meet people from different parts of the organization and sometimes help visitors seeking support directly. The role is varied, allowing you to use your full technical breadth and problem-solving ability when handling both simpler and more advanced cases.

You will be part of a knowledgeable support team where collaboration is highly valued, but you also have independent responsibility for driving your tasks. You will work closely with users, document solutions, and actively contribute to developing routines and working methods, ensuring a high quality in the team's support efforts.

In addition to user support, you will have the opportunity to work practically with IT equipment, including physical handling of hardware, setting up conference equipment, and monitoring critical infrastructure. This is a role for you who want to contribute to a stable and reliable work environment while helping to shape the future IT environment.

Your Profile and Qualifications

You have a genuine interest in IT and support and enjoy providing users with the best possible experience.

We would like you to have:

• 1-3 years of experience in technical support and IT support in a service desk
• Experience with ITIL or equivalent methodology
• Good ability to communicate in Swedish and English, both verbally and in writing
• High school education in a relevant field

Personal Qualities

We are looking for someone who is outgoing, responsible, and enjoys collaborating. You thrive in a social environment where you can be an important part of the team, and your positive and proactive attitude makes you a valued colleague.

We process applications continuously, so do not wait to register your application!

What We Offer

At Centric, you will receive the tools you need to achieve your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe that our employees should continuously develop. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your skills with the right assignments as you advance. We regularly conduct exciting activities where you as a consultant can meet and socialize with your colleagues in fun and relaxing settings.

More About Us

Centric is an IT company with 380 employees, with offices in Stockholm, Gothenburg, Malmö, and Linköping. We specialize in renting generalists and providing specialists, as well as offering outsourcing and system solutions within retail. We are a member of Almega Competence Companies and follow their collective agreement with Unionen.

Contact: Era Zylfijaj
Phone: +46 734 159 352
Email: [email protected] (mailto:[email protected])