Vacant job

Job Description

Do you want a central and varied role in an organization on an exciting growth journey, focusing on both Swedish and Finnish customer service? Celsius is looking for a driven and service-oriented Customer Service and Office Manager.

Here, you will take on shared responsibility for both customer service and administrative office tasks. You will play a key role in creating an efficient and pleasant working environment for all employees. This is a unique opportunity to help shape the company's future, provide professional support and quick solutions to our customers, and grow together with us. You will work at our nice office in Bromma and report to the Commercial Director.

We are looking for someone who not only shares our passion for success but also our common values. For us, positivity, support, and inclusion are not just words but the heart of our corporate culture. We have a work environment where every individual can grow both personally and in their role.

In this recruitment process, Celsius Sweden AB collaborates with Randstad. The responsible recruiter, Hanna Wide (hanna.wide@randstad.se), will be happy to answer your questions. Interviews are conducted on an ongoing basis, and the position may be filled before the application deadline.

To be employed by Celsius, a background check is required. We use Verifier's verification tools and apply a competency-based selection process. If you meet the requirements, you will complete two tests: a problem-solving test (Matrigma) and a personality test (MAP). After that, we will make a first selection to proceed to the interview.

We look forward to receiving your application!

Responsibilities

• Customer service and support via phone, email, and chat
• Handle complaints and provide customers with information and assistance
• Organize and administer office operations
• Plan and book events and meetings
• Manage office supplies and equipment
• Provide administrative support to management

Qualifications

To succeed in this role, you need to have

• Fluency in Swedish & Finnish, both spoken and written
• Previous experience in customer service
• Comfortable with phone calls and computers
• Previous experience in an office manager or receptionist role
• Experience with administrative software packages (Microsoft Office tools).

As a person, it is important that you are

• Calm and professional in stressful situations
• Efficient at handling multiple tasks and prioritizing
• Reliable and discreet
• Energetic and positive

About the Company

Celsius Sweden AB

Celsius was founded in the USA in 2004. Celsius is the original functional energy drink for active people in the Nordics and around the world. It was first launched in Sweden in 2009 – which became a huge success that transformed the Swedish category of functional drinks and energy drinks, achieving great success in grocery, service, specialty retail, and gyms. Celsius is, and has always been, completely vegan and contains only natural flavors and colors. Celsius contains seven different vitamins, as well as green tea, ginger, guarana, and caffeine.
• Operating for 20 years
• 15 countries
• Approximately 500 employees (about 60 in Sweden)
• 10 billion in global annual revenue