We are looking for an experienced case officer

We are looking for an experienced, committed, and structured case officer with good collaboration skills and an eye for detail.

As part of the Legal Department's staff Direction and Support, we offer an exciting role in a dynamic government environment. Together, we get Sweden to work. Do you want to be one of us?

Unit's mission

The Legal Department is responsible for ensuring that the agency's operations are conducted uniformly and legally, and that the interpretation and application of laws and other regulations are done correctly.

In the Direction and Support unit, we work with staff issues such as strategic and administrative support to the department's managers, coordination of the Legal Department's development, processes and channels, operational planning and follow-up, budget, and competence supply.

Job description

As a case officer, you provide ongoing support to the department's managers, staff, and employees. You work independently in a social role that is based on facilitating the everyday life of the department's managers and employees with high integrity and great commitment, in close collaboration with your colleagues in the staff.

We are looking for someone who is service-oriented, engaged, and has high social competence. You have a proactive and solution-focused working style, good collaboration skills, and experience working independently. You are often coordinating and driving towards others and can handle stress and unexpected situations. You thrive in a job where there is a high pace at times. It is important to be meticulous and structured. The role involves foresight, ensuring that various assignments and routines are handled correctly, and that you have high digital competence.

Your tasks include:

• handling incoming cases to the Legal Department in Service Now and functional mailboxes
• managing the department's SharePoints and OneNote
• providing administrative support for orders, purchases, and call-offs as well as invoice and financial management
• providing administrative and technical support to the department's managers and employees
• supporting the department's communication and competence supply work

The staff in the unit work in a cohesive team and must therefore be able to operate within one or more competence and operational areas. All employees should have a good ability to carry out varied assignments even outside their main area of responsibility.

Our offer

The position is a permanent full-time employment that may start with a six-month probationary period. The place of employment is Solna.

We offer you the opportunity to work in a workplace where we value the balance between work and private life. You will have access to a generous vacation agreement, flexible working hours, and the possibility to work remotely up to 49 percent on an annual basis. We also include wellness during working hours and a favorable wellness allowance.

As an employee at the Public Employment Service, you also have access to professional development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society at large.

Basic requirements for the position

• Several years of experience as an administrator or executive assistant within government administration or a complex organization
• Good experience in orders, purchases, call-offs, invoice, and financial management
• Good experience in case management, record-keeping, and document management
• Good knowledge of SharePoint, OneNote, Teams, and Service Now
• Very good ability to express oneself verbally and in writing in Swedish

Other merits for the position

• Several years of experience as an administrator, case officer, or executive assistant at the Public Employment Service
• Experience in building pages and publishing texts on intranet and SharePoint
• Experience in supporting the preparation and implementation of professional development initiatives

The government value base guides us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, as well as contribute to maintaining and strengthening trust in our authority.

Application

Does this sound like a position for you? Welcome with your application by 2025-04-30.

Attach your CV specifying years, months, and tasks for each employment, as well as certificates that support the requirements for education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully, so that we can get a clear picture of your experience. If the requested information is not provided, you risk being excluded from the selection process. You do not need to submit a cover letter.

During the recruitment process, selection tests may occur. We will keep you informed throughout the recruitment process. More about our recruitment process.

If you have protected personal data, contact the recruitment partner named in the ad for assistance in submitting your application.

We actively work to be an authority free from discrimination. It is important for us that all skills are utilized, and we welcome all applicants. We look positively on if you have knowledge of any of our national minority languages.

Welcome to the job that gets Sweden to work! Here you work on behalf of the government for a labor market that helps people move forward. We unlock opportunities so that job seekers find employment and employers find their next employee. To achieve our goal, we need to collaborate, both within the authority and with various external actors across the country. Together, we drive change, develop new working methods, and create solutions that enable Sweden to continue moving forward.