Vacant job

About you As a Damage Advisor and Team Leader, you play a central role in our damage repair operations. You schedule jobs in the workshop, coordinate damage cases, and ensure that every case runs smoothly from the first customer contact to the finished car. You thrive in a role where you get to plan, solve problems, and provide customers with a smooth and professional experience when they drop off their car with us.

With your engagement and good structure, you inspire trust among customers, colleagues, insurance companies, and other partners. You easily adapt your communication to the recipient and can explain both technical and administrative matters clearly and professionally.

We are looking for someone with experience from the automotive industry, damage handling, or insurance-related work. Alternatively, you have a solid interest in vehicles combined with experience from a service-oriented profession. You are now ready to take the next step in your career in a key role with team leadership responsibilities.

A valid driver's license (Category B) is required. Experience with systems such as Kobra and CAB/CABAS is a plus but not a requirement.

About the job As a Damage Advisor, you are the hub of our damage process by scheduling jobs in the damage workshop and coordinating damage cases. You will have overall responsibility for the damage team, where your common goal is to handle every damage case correctly and efficiently. The role suits you if you enjoy having many contacts in your work, as you have daily contact with colleagues in the workshop, customers, insurance companies, and other partners.

The role involves significant personal responsibility where you are the center of the web. You work proactively to ensure good planning, clear communication, and high customer satisfaction, while also contributing to the development of the business.

At Holmgrens Bil, we continuously invest in digitalizing and developing our processes to create a modern and efficient damage handling system. We are looking for you who have the willingness to join us on this journey.

Responsibilities

• Handling of damage cases
• Customer reception at the counter and over the phone
• Assessing different types of car damage, creating quotes, and invoicing
• Advising and serving the workshop's customers
• Supporting and coaching the team
• Close collaboration with colleagues and insurance companies

Scope: Full-time, 100%
Working hours: Daytime, Monday–Friday
Location: Växjö
Start date: Immediately or as agreed

What Holmgrens Bil offers
Holmgrens Bil offers an exciting workplace built on sound values in a dynamic industry. Our brand promise "We care" and our core values joy, respect, responsibility, and thrift permeate everything we do and stand for. This applies not only to our customers but, above all, to all our employees. Here, you have opportunities for both personal and professional development. Holmgrens Bil also offers a range of employee benefits, from wellness allowances to the opportunity to use a mountain cabin in Björnrike. As an employee, you can feel secure – we are covered by a collective agreement!

Read more about us here.

Application
Apply by August 9, 2026. We work continuously with the selection process, so do not wait to apply as the position may be filled before the deadline. For more information about the position, contact Service Manager Martin Fjordestam, email [email protected]

We look forward to receiving your application!