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Operational Controller for Quality and Follow-up Department

VÄXJÖ KOMMUN

Kronobergs län, Växjö

Previous experience is desired

33 days left
to apply for the job

Work for a good day. Every day.

No two workdays are alike at Växjö Municipality. Sometimes we handle the small things, and sometimes the big ones. Regardless, it means a workday that truly matters. We are over 7,000 employees working together to create a good day, every day.

Here, you have the opportunity to make a difference while growing and developing yourself. There is a wide range of professions and career opportunities, all of which build and shape our future Växjö. Do you want to share our workday?

RESPONSIBILITIES

We are expanding our work focused on private providers and are looking for you who want to become part of our team. The position is located at the Quality and Follow-up Department, whose main task is to support the Committee and Administrative Chief in ensuring that operations are given the conditions and resources to fulfill their assignments and comply with current regulations. The department's tasks mainly include cross-administrative operational planning, processes & reporting, quality and operational follow-up, private providers, patient safety work, and committee administration.

As an Operational Controller, you work 50 percent on procurement, according to the Freedom of Choice Act (LOV) and the Public Procurement Act (LOU), of private providers within the Care Administration in collaboration with the central procurement department. You conduct regular contract follow-ups of the private providers together with other operational controllers, the medically responsible nurse, and the socially responsible coordinator, who also belong to the department. Together, you are a team.

The work also includes invoice management and handling various issues concerning private providers.

The remaining 50 percent of the tasks involve quality and operational follow-up of municipal units in the form of self-controls, measurements, and user surveys, linked to the Social Services Act (SoL), the Act on Support and Service for Persons with Certain Functional Impairments (LSS), and the Health and Medical Services Act (HSL), as well as various investigations. You participate in the work with internal budgets, interim, and annual reports. You are a team player in a team with different professions that support each other, where a common responsibility is taken for the department's various issues.

QUALIFICATIONS

  • A university degree with a focus on social work or a combination of, for example, a social work degree and legal education including social law, or another education that the employer deems suitable.
  • Experience in quality follow-up, auditing, or internal control is a prerequisite for success in your assignment.
  • Experience in procurement work both according to LOV and LOU, as well as experience working closely with operations within elderly care and disability services, is meritorious.
  • Presenting cases or investigations to, for example, the management group and the care committee is part of the work.

We believe that you are a person who, through your experience, is confident in yourself and your abilities, and has the ability to be flexible and take responsibility. Since the role involves visiting private providers, a Category B driver's license is required.

You have an easy time engaging people and creating consensus and participation in change processes. You have knowledge and understanding of what contributes to good quality for those the operations are intended for. You work systematically, look up, and view issues from a holistic perspective. Furthermore, through your analytical ability and quality-conscious approach, you identify areas for improvement in operations. You have good administrative skills and are structured, meaning you plan, organize, and prioritize effectively. Since an important part of the work is to develop and maintain good relationships, we will place great emphasis on your social skills.

EMPLOYMENT TYPE AND START DATE

Employment Type: Permanent position.
Duration: Permanent, Start Date: November 1, 2026, or by agreement.

Employees of Växjö Municipality should reflect the diversity found in the municipality. We welcome applicants regardless of age, gender, and foreign background.

As a permanent employee, you will usually be assigned to wartime duties in our organization.

You apply for the position via the link in this advertisement. It is important that you are careful when filling out your application as it is assessed against other applicants.

Recruiters and advertising salespeople are excluded.

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