Vacant job

Do you want to work in a varied and user-centric IT role where you can combine technical troubleshooting with network-related tasks? We are currently looking for an IT Technician with a focus on networking for our client in Eskilstuna. Here you will have the opportunity to become part of an organization where service, collaboration, and technology are at the forefront.

As an IT Technician, you will work broadly within IT support and networking, with a focus on user-centric support and ongoing operations. You will become a key part of the daily operations and be responsible for ensuring a stable and well-functioning IT environment.

We are looking for someone with approximately 1–3 years of experience in IT who wishes to continue developing within networking and infrastructure. This role is ideal for you if you thrive in an operational environment where you can combine technical competence with a strong service mindset.

The assignment starts immediately and lasts for 6 months, with a high chance of extension. A probationary period applies, with Poolia as the employer. Please note that the client will be closed during the month of July.

In this role, you will primarily work with:

• Onsite support and user-centric IT support
• Troubleshooting of clients, hardware, and peripheral equipment
• Networking tasks and network troubleshooting
• Configuration of switches, access points, and routers
• Patching, monitoring, and ongoing management of the network environment
• Case management, documentation, and follow-up according to established processes

We are looking for someone with experience in IT support and an interest in networking and infrastructure. You are accustomed to working in a structured manner and understand the importance of documentation and clear processes.

To succeed in this role, we would like you to have:

• 1–3 years of experience in IT support or a similar role
• Experience with onsite support and user-centric troubleshooting
• At least 2 years of experience in networking and network components
• Experience working with switches, access points, and basic router administration
• Good ability to work independently and take responsibility

As a person, you are service-oriented, proactive, and solution-focused. You enjoy helping users, take initiative, and maintain a professional attitude in your work.

Since our client works with security-classified customers, a comprehensive security clearance check will be conducted upon employment.

Does this sound like the next step for you? Apply today!