Vacant job

You have several years of experience in IT and thrive in a role where you can combine your technical breadth with a genuine commitment to users. You have the ability to quickly grasp complex environments and solve problems efficiently – while explaining solutions in a pedagogical manner.

You have a strong interest in technology, infrastructure, and networking, and are accustomed to working independently on both support and improvement initiatives. Communication is one of your strengths, and you understand the importance of clear feedback – both internally and towards customers.

We are looking for someone with at least 4 years of experience in similar roles. You thrive with responsibility, contribute to process development, and are a key player in the team – both technically and socially.

As a Senior IT Technician, you are responsible for ensuring a stable, secure, and efficient IT working environment for the organization's users. You work proactively and strategically with operations, support, and the development of workplace solutions. Your efforts have a direct impact on user experience, productivity, and information security.

Examples of responsibilities:

• Independently install, configure, and manage client platforms, printers, phones, and other workplace devices
• Lead troubleshooting and handle complex technical incidents related to the workplace environment – both on-site and via remote support
• Ensure patch and update management according to security standards and monitor system health and regulatory compliance
• Support users at an advanced level, and contribute to user training and internal knowledge sharing
• Document changes, improvements, and solutions in a structured manner, as well as manage inventory and lifecycle management
• Contribute improvement proposals for increased automation, efficiency, and quality in workplace processes and technical platforms
• Work closely with IT operations, information security, and architecture to ensure a holistic perspective and continuous development

• At least 4–5 years of experience working with IT workplace solutions in larger organizations
• Good knowledge of Windows platforms, M365, network connections, troubleshooting, image management, and client deployment (e.g., Intune, SCCM)
• Experienced in working independently with improvement work and change management
• Experience in creating and following up on technical documentation and routines
• Strong communication skills and experience providing support to both technical and non-technical users
• Fluent Swedish in speech and writing

💚 Human IT

Human IT is about doing things a little differently, by truly putting our employees first. We grow together and value engagement and ambition. For us, it is important that you get the chance to influence the way forward.

In return, we offer competence and career development through varied and challenging assignments. We are not industry-specific and can therefore offer a fantastic variety of assignments for you as a consultant. Of course, we ensure you receive the right training, and we are well aware that lifelong learning builds our success.

Together we create the future 🚀

• Permanent employment with a fixed monthly salary
• Collective agreement
• We apply a six-month probation period, including a maximum wellness allowance
• Development plan
• Health insurance + pension
• Advance vacation days

Start: Immediately, subject to notice period and completion of security clearance. The position is full-time and permanent.

Location: Stockholm

Application: We recruit continuously. So send in your application today!

Sweden's 7th Best Workplace 2026! Human IT works together with Great Place To Work so that we can become Sweden's best workplace.

And by the way:

As an active part of a society with cultural and social diversity, Human IT’s ambition is to be characterized by inclusion and broad representation, as well as being a workplace with equal opportunities for all. Human IT hires, retains, promotes, and otherwise treats all employees and candidates based on experience, qualifications, and competence, regardless of gender, religion, origin, age, sexual orientation, gender identity, or functional variations.