Vacant job

Welcome to a job that actively improves Sweden's labor market! Our mission is to create social value by connecting job seekers and employers. At the same time, we are committed to providing legally secure and equal service to our citizens. Together, we get Sweden to work! Do you want to join us?

Our Mission

In the National Assessment and Planning department, we provide remote support and service via phone and digital channels to job seekers and employers across the country. The role focuses on job seekers and employers, and you will contribute every day to helping more people move closer to employment or education.

Our Workplace

The current unit operates in Gothenburg and consists of approximately 120 employees distributed across six sections. We work together in an environment where collaboration and collegial support are central to creating a vibrant atmosphere. The location is the Swedish Public Employment Service's office in Gothenburg.

We work together towards common goals and can always count on each other's support in our daily work. Our leadership style is result-oriented, with a close and coaching approach that encourages participation, motivation, and responsibility.

Job Description

As an Employment Advisor within National Assessment and Planning, you provide service and support to both job seekers and employers across the country via phone and digital channels. In this role, you meet new job seekers for initial assessment and planning, are responsible for matching them with jobs or education, and make decisions within the scope of the assignment. The work involves a structured daily routine with scheduled tasks and clear goals.

To thrive and succeed in this role, you need to have a structured approach to work and feel confident in interpreting and applying laws and regulations. You document information in a legally secure manner, interact professionally with people, and have the ability to navigate between multiple systems simultaneously. You are motivated by working towards set goals and contributing to results.

Your employment begins with an introduction period where you will be well-equipped with the necessary skills to handle your future duties as a civil servant.

If you are ready to make a difference in this important social mission within a developing and supportive organization, then the Swedish Public Employment Service is the place for you.

Our Offer

This is a permanent full-time position starting with a six-month probationary period. Start date by agreement. The location is Gothenburg.

We offer favorable vacation agreements, the possibility of flexible hours in agreement with the employer (after a completed introduction period of approx. 9 weeks), workplace wellness programs, and a wellness allowance. As an employee, you have the opportunity to work remotely for part of your working hours.

As an employee of the Swedish Public Employment Service, you also have access to competence development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society as a whole.

Basic Requirements for the Position

• University/college education of at least 180 higher education credits (120 credits under the previous system)

Alternatively

• Have been employed as an Employment Advisor and are assessed to have good prerequisites to meet today's requirements for Employment Advisors.

And

• At least 2 years of work experience, combined work of at least 50 percent over a total of two years
• Very good knowledge of Swedish, meaning good ability to communicate orally and in writing, as well as high reading comprehension

Other Merits for the Position

• Worked for at least 1 year providing support and service to customers via phone
• Worked for at least 1 year within government operations
• Worked for at least 1 year with guidance towards employment and/or studies

The government's values guide us in our daily work. As an employee, you are expected to work fairly, impartially, and with high integrity, and to contribute to maintaining and strengthening trust in our agency.

As an employee of the Swedish Public Employment Service, you are expected to be:

Responsible – take responsibility for your work, collaborate, and contribute to a good work environment.

Proactive – take initiative, contribute to improvements, and handle changes.

Result-focused – plan, follow up, and contribute to operational benefits and results.

Application

We welcome your application no later than 2026-07-02.

Attach your CV where you specify the year, month, and duties for each employment, as well as certificates verifying the requirements for education and/or work experience in your application.

It is important that you answer the selection questions in detail and truthfully, so that we get a clear picture of your experience. If requested information is not provided, you risk being excluded from the selection. You do not need to send a cover letter.

If you have protected personal data, contact the Recruitment Partner named in the advertisement, and you will receive assistance with submitting your application.