Vacant job

Do you want to work in a role where structure, communication, and problem-solving are in focus? As a Collector at Intrum, you will become part of a team working with post-collection and debt management. Here you will have a daily routine where you combine administration with dialogue – always with the goal of finding sustainable solutions.

About the Role

This is a consultancy position with good opportunities for permanent employment. In this role, you will initially be employed by Bravura, and it is explicitly stated that Intrum intends to offer you employment with them in the future. This gives both you and Intrum a great opportunity to get to know each other and evaluate how you enjoy working together.

About the Company

Intrum is a well-known credit management company. Their mission is to create a healthy economy in society. They operate throughout Europe with approximately 10,000 employees in 20 countries. The company has a presence in many locations in the Nordic countries and Sweden. In Sweden, approximately 450 employees work, with around 200 at the office in Gothenburg. Intrum’s workplace features a family-like and goal-oriented atmosphere. In Gothenburg, they are located in newly renovated, stylish premises in a central location with good transport links.

We are now looking for someone who wants to be part of the DS General team in Gothenburg, where work is characterized by collaboration, personal responsibility, and a shared focus on quality and improvement. Here, you work closely with your colleagues and continuously monitor goals and results, while also developing working methods and processes.

Responsibilities

As a Collector within DS General, you will primarily handle administrative tasks related to the post-collection of debts up to 50,000 SEK. You will have daily contact with customers and end customers through digital channels and work in the Nova DS system.

The role also involves collaboration with internal functions as well as external parties such as authorities, where the Swedish Enforcement Authority (Kronofogden) is a central contact. You will handle cases related to bankruptcy, estates of deceased persons, and debt adjustment, and work continuously with emails, physical mail, and incoming cases via the team's scanning flow.

The work takes place in close cooperation with your team, where you together plan and prioritize daily work based on set goals. You have personal responsibility for your cases, while you jointly monitor results and contribute to the improvement of working methods.

• Process cases within post-collection and debt management
• Administrative handling towards the Swedish Enforcement Authority, customers, and end customers
• Handle bankruptcy, estate, and debt adjustment cases
• Work with emails, physical mail, and cases in the scanning flow
• Collaborate with internal teams and external authorities

Education, Experience, and Personal Traits

• Experience with administrative tasks
• Good knowledge of Swedish and English, both spoken and written
• Experience working towards set goals
• Good computer and system skills
• Advantageous with experience in debt collection, finance, or customer service

To thrive in this role, you are someone who takes responsibility for your tasks and drives them forward in a structured manner. You are meticulous in your work and have the ability to handle multiple parallel cases without losing quality.

You actively seek solutions and are comfortable making decisions in your daily work. At the same time, you value collaboration and contribute to the team's common goals. You are open to change and want to be involved in improving working methods and processes over time.

Other Information

Start Date: As agreed
Location: Central Gothenburg
Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with rolling recruitment, which means we take down the ad when enough candidates have applied. If you become a candidate for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Have questions? Feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you submit your application immediately as we conduct rolling recruitment.

Welcome with your application!

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