Vacant job

Job Description
On behalf of Ziklo Bank, we are now looking for engaged customer service representatives with experience in service and customer contact who are passionate about achieving high customer satisfaction. Perhaps you are a recent graduate seeking entry into the banking world, or do you have customer service experience and are looking for your next challenge?

You will be part of a team of dedicated and knowledgeable colleagues who strive together to achieve good results. The position begins with an introduction to create the best possible conditions for you to succeed in your role. We are looking for someone who is responsible, humble, and meticulous. It is also important that you are a team player who is engaged in your work. Working hours are during the day, on weekdays. The start date for the position is August 12. As a consultant, you will be employed by Amendo and hired out to our client.

Responsibilities
- Be helpful and provide the best possible service in telephone conversations with the company's customers, partners, and dealers
- Administrative tasks regarding customer cases
- Handle various cases such as invoice inquiries, car financing, and credits, as well as guidance in the app and digital wallets
- Create added value for customers by offering additional services to deliver an even better experience and service

Qualifications and Skills
We are looking for someone who:
- Has completed upper secondary education
- Has unrestricted language skills in Swedish and English, both spoken and written
- Has good knowledge of the MS Office suite
- Has previous experience in a service-oriented role, preferably within customer service

You are self-reliant in your work while being a team player, and you wish to contribute to spreading positive energy and are motivated by working in a goal-oriented business. As a person, you are empathetic, positive, flexible, and respectful in your interactions with both customers and colleagues.

It is an advantage if:
- You have experience in sales
- You have experience working with service related to financial products and services
- You have completed post-secondary education related to economics

About Ziklo
Ziklo Bank is a tech company with a banking license, and its operations are characterized by mobility and sustainability. We have a history of helping millions of Swedes and businesses achieve the freedom to move. We offer a wide range of financing and payment services together with our partners.

Ziklo Bank is Sweden's mobility bank, accelerating the transition to smarter travel and transport. Our innovative banking and payment services make the transition to future mobility as fast and easy as possible. By steering our offerings in the right direction, we help our customers switch to cleaner vehicles and new modes of transport. Ziklo's role is to make it possible for more people to drive electric cars and trucks, but also to offer more alternatives such as car pools, public transport, and mixed mobility for shorter trips.

We care about our employees, and therefore a healthy and drug-free workplace is important to us. Drug testing occurs upon hiring as we value that all our employees have a good and drug-free working life.

What you get as a consultant at Amendo
Our greatest asset is our colleagues! To do a good job for our customers, it is important that you thrive with us. As a consultant at Amendo, you get a secure, sustainable, and competence-driven employer with a well-known brand where we offer a secure employment with collective agreements and employee benefits. You are also assigned a branch-knowledgeable Talent Consultant Manager at Amendo whom you, as a consultant, can always turn to. Furthermore, we ensure that you get both exciting and long-term development in your consultant role.

As a consultant with us at Amendo, you get access to our benefits portal Benify. In this portal, you can use your wellness allowance, as well as take advantage of deals and discounts on services and goods that we believe create added value in life - such as home help, fitness activities, and experiences.

About Amendo
Amendo is one of Sweden's leading players in recruitment and consulting hiring with a clear focus on economics, banking, finance, insurance, HR, and communication. We are an expanding company with offices in central Stockholm, Gothenburg, Malmö, Sundsvall, and Luleå, with operations throughout Sweden. Follow us on LinkedIn, Instagram, Facebook, and TikTok!

Amendo is part of Amendo Group and has worked with competence supply since 2001. Together with our sister companies Lagotto Executive Search & Interim and Amendo Tech, we develop the world with competence, today and in the future.

Questions and Contact
If you have questions about the position, you are welcome to contact Amendo's Talent Recruitment and Business Manager, Lina Johansson, at [email protected]. As we meet candidates continuously and the position may be filled before the final application date, you are warmly welcome to apply for the position as soon as possible. We look forward to your application!