Vacant job

STC is one of Sweden's largest gym chains with over 250 gyms and a wide range of offerings in gym and group training. We offer a modern training environment, equipment from world-leading suppliers, and knowledgeable staff, all to create the ultimate meeting place for people of all ages. We agree with the WHO, the Public Health Agency, and government investigators: we sit still too much. Overweight is increasing, and mental health issues like depression are becoming more common. But there is a simple solution that works wonders for both body, heart, and brain – movement! But we need your help!

We are now looking for an additional resource as a Gym Host for our gym in Tingsryd who wants to offer our customers the best service and give them the best possible training experience.

Your Mission

In the role of Gym Host, you are our face to the outside world and work to provide every member with a first-class service experience. Your focus is on actively driving the sale of memberships and our other products, and you will be an important part of our team when it comes to creating value for both members and the business. Sales, customer service, and creating a welcoming environment are the core of your work. You also ensure that our members follow our well-being rules to ensure a positive and safe gym environment for everyone. This means you actively remind and inform members about the rules, handle disruptive behavior, and help create a safe atmosphere. By being present and accommodating, you contribute to all members feeling welcome and able to train in a positive environment.

Your duties mainly include:

• Selling memberships and additional services such as personal training packages, products from our store assortment, and any campaigns.
• High-level customer service, where you answer questions both by phone and directly at the gym, help members solve problems, and ensure they get the best experience.
• Daily operations, which includes keeping clean and welcoming premises, ensuring equipment is in good condition, and maintaining the gym's general standard.

The work pace can vary and change quickly depending on the time of day and the number of members visiting our gym. Since our gyms have flexible staffing and varying working hours, you need to be flexible and able to work irregular hours, including weekends and evenings.

Who are you?

We are looking for you who are positive, social, and have a natural ability to create a high level of service in all interactions with our members. You are passionate about creating a welcoming and inspiring environment where members feel seen and appreciated and feel the joy of training. To succeed in the role, we believe you have a positive attitude and a solution-oriented approach when it comes to meeting different situations and needs. You are a person who easily adapts to changed circumstances and has the ability to maintain a high pace without compromising the quality of the work you perform.

Requirements:

• Must be at least 18 years old.
• Have a high level of service orientation.
• Strong sense for sales and quality.
• Flexible and able to work days, evenings, and weekends.
• Want to give that little extra, both to customers and your colleagues.
• Fluent in Swedish (written and spoken).

About STC

Joy, passion, personality, professionalism, and community are the values that characterize our 250 gyms, located from Trelleborg in the south to Åre in the north. STC employs over 1,500 staff members and has been part of the family-owned Axel Johnson Group since 2018 through our majority owner, Novax Gym Holding.

Health is the most important thing we have, therefore a healthier life is STC's obvious goal. Regular exercise is one of the keys to the room where everyone feels strength, fitness, and not least an increased zest for life. The journey there starts at our gyms where the personal meeting between staff and members is important. Helping, serving, and giving good advice to those who visit our gyms is part of everyday life. With commitment and knowledge, we support our members on the path to a healthy and sustainable life.

Why STC?

If you want to be part of an exciting growth journey and get the chance to play a key role in an organization that truly makes a difference in people's lives, then STC is the company for you. We have a strong culture where we share the passion for an active and healthy lifestyle, but where we also value having fun together!

Does this sound like a job for you? Then we are very interested in knowing a bit more about you. We will conduct ongoing selections until we find our new star! If you have questions or thoughts about the position, you are welcome to contact Emma Wikingsson at [email protected].