Administrator for the Reception Unit – Gävle Municipality

Do you want to help make Gävle even better with us? At Gävle Municipality, we work together with dedication to offer our residents a secure and inspiring environment. We offer you a workplace built on trust, where you can develop professionally and grow as an individual. We welcome your application!

About the Role

The primary task of the Reception Unit is to serve as a common entry point for the Social Board's authority exercise regarding individual and family care. People can contact the unit if they need help in a socially difficult situation or wish to report concerns about someone. The Reception Unit is responsible for receiving, processing, and assessing new reports and applications. If further investigation and support are needed, decisions on investigations are made and handed over to investigation units. In cases requiring urgent protective measures, this is done in close cooperation with internal and external partners.

We are a team of 23 employees, including a unit manager, senior social secretaries, social secretaries, and administrators. You will become one of two administrators at the unit, where you will primarily share common tasks.

1 position(s).

Responsibilities

As an administrator at the unit, you will have the opportunity to contribute to important and meaningful social work. You will work with various tasks, and the role of administrator is a crucial central part of the work we do together. A large part of the daily work involves providing administrative support to everyone on the unit.

Your responsibilities include, but are not limited to:

• Registering written concern reports
• Monitoring the unit's functional mailbox
• Handling and registering incoming documents
• Registering decisions and court rulings
• Providing administrative support to social secretaries during the case processing phase
• Handling invoices, orders, and purchases
• Organizing physical files and archives
• Collaborating with cooperation partners, internal departments within the municipality, other authorities/municipalities, and citizens

In this role, you may also need to support other units within the social services with administrative tasks during absences or when other units require extra support.

Qualifications

To be considered for the position, you have:

• A high school education in administration or economics, or other education/experience deemed equivalent by the employer
• At least two years of experience in administrative work within the public sector or authorities
• Experience in invoice handling
• Very good computer skills and experience working with various IT systems
• Very good knowledge of the Swedish language, both spoken and written
• A valid B driving license

Experience with Treserva and Proceedo is considered an advantage.

Your Profile

As a person, you are highly committed and interested in supporting your colleagues. You plan, structure, and prioritize independently and efficiently. You must be able to shift focus with short notice and adjust your planning, as such situations may arise.

You work with legal certainty and adhere to the laws and guidelines governing our mission. You see opportunities instead of problems, take initiative, and contribute your own ideas. In the work team, you support your colleagues, share your experience and knowledge, and maintain a service-oriented attitude.

A certificate of good conduct (extract from the police register) is required for this position. This will be requested from the final candidate in the last step of the recruitment process.

We welcome you to become one of us!

Employment Terms and Benefits

Employment Type: Permanent position.

You are important to us! As an employee at Gävle Municipality, you have:

• Generous holiday conditions, and as a new employee, you are entitled to paid leave already during your first year of employment
• Compensation for wellness and exercise when employed for more than three months
• Various insurances through our collective agreements, including health insurance and occupational accident insurance.

Read more about our benefits here: https://www.gavle.se/formaner (https://www.gavle.se/formaner)

Our Values

Quality, treatment, and collaboration are the most important success factors for solving our mission in the best way. To do the right things and act wisely in our daily lives, it is important that we base ourselves on our jointly stated values.

Read more about us as an employer and what it is like to work at Gävle Municipality here: https://www.gavle.se/jobbahososs (https://www.gavle.se/jobbahososs)

Here you can read more about our organization: https://www.gavle.se/organisation (https://www.gavle.se/organisation)

Gävle Municipality belongs to a Finnish-speaking administrative area. Therefore, if you speak Finnish in addition to our other competence requirements, it may be an advantage.

Information for recruitment consultants and advertising salespeople: We decline all contact regarding advertising and recruitment services.