Vacant job

About the workplace

Are you ready for a bigger challenge? The Swedish Police Authority is Sweden's largest agency with approximately 40,700 employees nationwide. Here, you will have the opportunity to contribute to the Police's mission to increase safety and reduce crime in society.

Police District Västerbotten is one of the police districts in the North region and operates throughout Västerbotten County. The geographical area spans 15 municipalities. Police District Västerbotten is divided into three local police districts: Umeå, Southern Lapland, and Skellefteå. Within the local police district, there is operational and crime prevention activities, investigation groups, as well as support and service.

Local Police District Umeå is part of Police District Västerbotten. Within the local police district, there is operational and crime prevention activities, investigation groups, as well as support and service.

We are now looking for an administrator for a 1-year fixed-term position at the Police Service Center in Umeå.

Job Responsibilities

The Police Service Center is the face of the Swedish Police Authority and is often the first point of contact for the public, making it a crucial interface. The operation involves both law enforcement and a service function, accessible to both external and internal customers. Serving as an administrator at the reception is a significant role in strengthening trust in police operations by combining engagement, quality, and security in case handling with efficiency.

As an administrator at the Police Service Center, you will have an important role within the framework of the police's service mission. You will assist the public and work with police authority cases at the reception, among other tasks.

Main responsibilities:

• Process passport and identity card applications
• Receive and register reports from the public
• Handle found property
• Release seized items
• Receive permit documents and handle the submission and release of weapons

Additional duties may arise as the volume of cases can vary significantly.

Qualifications

We are looking for someone who has:

• At least 1 year of recent work experience in customer service or public interaction through physical meetings, as deemed relevant by the employer
• A high school diploma or equivalent knowledge as deemed relevant by the employer
• Good knowledge of Swedish and English, both spoken and written
• Good computer skills and an aptitude for learning new IT systems

It is meritorious if you also:

• Have recent experience working in a reception or similar role as deemed relevant by the employer
• Have recent work experience in administrative roles as deemed relevant by the employer
• Have recent experience in service-oriented work as deemed relevant by the employer
• Have recent experience working within the police, another agency, or public administration as deemed relevant by the employer
• Master additional languages beyond Swedish and English as deemed relevant by the employer

Personal Qualities

As an administrator at the reception, we require engagement, accessibility, and efficiency. Since the work pace varies, we believe you thrive and are driven by this dynamic environment without compromising your attention to detail or customer service. We also believe you have a service-oriented and flexible attitude, along with good collaboration skills. Since the work is outward-facing and involves daily contact with people, we place great importance on your communication skills. We also look for someone who is structured and self-sufficient in their role.

We will place great emphasis on personal suitability.

Union Representatives

SEKO Police North, ST Region North, SACO-S Region North, Police Union Region North. All can be reached via the police switchboard at 114 14.

Other Information

Work location: Umeå

Working hours: Weekly scheduled hours 5:2, with primary duties during daytime. Evening work occurs, while weekend work may happen in special cases.

Start date: By agreement

Position: Reception Administrator

Tests may be conducted as part of the recruitment process.

Apply by attaching your CV (we do not want a cover letter) and answer the selection questions. The questions are based on the requirement profile for this recruitment, and your answers form the basis for the selection process. Therefore, it is important that you answer the questions clearly and thoroughly, without referring to other documents such as your CV. Answering the questions is a prerequisite for your application to be considered complete.

Please note that requirements and any merits must be met at the time of application.

We use e-recruitment to streamline and ensure the quality of the recruitment process. Applications for this position will only be accepted via the Police's recruitment tool, Visma Recruit.

If you have protected personal data, references, or similar information that you consider sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application.

If you wish to supplement your application, please contact the responsible HR consultant.

The Swedish Police Authority is Sweden's largest agency. We offer you a workplace that stimulates diversity, creativity, and personal development.

Read more about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state values: democracy, legality, objectivity, freedom of opinion, respect, as well as efficiency and service. As an employee within the police, you are expected to act according to these and contribute to maintaining them. This is a prerequisite for legal certainty, public trust, and the legitimacy of the police in society. As a representative of the police, you respect the equal value of all and build trust in the police.

Read more about the police and our operations at polisen.se

We look forward to receiving your application!

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