Vacant job

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion SEK annually. These are everyone's tax money we handle, which is a significant responsibility. Therefore, we delve into every case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to Försäkringskassan.

The main task of the Control Operations department is to investigate suspected benefit fraud. The investigations range from relatively uncomplicated cases to organized and systematic criminal activity. The duties include administrative tasks, qualified investigations, and negative decisions.

Investigations, analyses, and teamwork

As a Social Insurance Investigator, you have an important mission: to help citizens so that the right person receives the right benefit at the right time. You provide the conditions for clarity and security in all contacts with Försäkringskassan. Contact is made via phone and in writing. In your work, you conduct qualified investigations and make decisions thereafter. Every individual has a unique situation that needs to be met based on their specific needs. As a Social Insurance Investigator, you handle confidential information, which places high demands on proper handling. Therefore, it is important that you, who will work with us, have a high level of security awareness.

When working with controls, you encounter people who may have consciously or unconsciously received benefits from Försäkringskassan on incorrect grounds. You carry out controls that contribute to the correct payment of benefits. The work includes both qualified and complex investigations, as well as simpler investigations and social insurance administration, providing varied tasks. The work involves investigating and making decisions regarding several different benefits, which places high demands on you as an employee to find the correct legal provisions and benefit regulations. In cases where benefits have been paid out incorrectly, you must also decide whether to file a police report. You occasionally have personal meetings, including home and workplace visits. You collaborate with, among others, the Police Authority, the Swedish Tax Agency, the Inspectorate for Care and Social Services, municipalities, and the Swedish Enforcement Authority.

This is a job for you who want to take responsibility.

We are looking for someone who

• has a university degree or experience and qualifications that can be considered equivalent
• is stable and trustworthy
• acts on own initiative and takes responsibility for results with high quality
• has a systematic and meticulous work approach
• can understand and analyze complex issues
• has good communication skills
• collaborates effectively with others to achieve common goals
• is computer literate.

It is an advantage if you

• have worked with qualified investigations and made decisions affecting individuals, preferably in a public authority
• have good knowledge of how to professionally meet people in different life situations
• have experience with one or more different benefit types at Försäkringskassan
• have experience in driving investigations, defining their scope, and making decisions
• have experience performing in a result- and goal-oriented operation
• have experience collaborating with other actors focusing on control or crime prevention
• have experience with investigations within control and supervision operations
• have experience with qualified side assignments.

We place great emphasis on your personal qualities.

Other

Multiple positions, permanent, full-time, with start date according to agreement. Probation period may apply. In accordance with Försäkringskassan's guidelines for security, background checks are conducted in this recruitment. Swedish citizenship is required for this position. Remote work is possible if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Location: Umeå.

Want to know more about Försäkringskassan as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss (https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss)

Contact Persons

Manager: Camilla Säfvenberg, 010-111 54 47 (for questions about the position). HR Specialist: Carin-Maria Dahlberg, [email protected], 010-113 10 47 (for questions about the recruitment process). Union Rep (ST): Rebecka Bjuhr, 010-111 33 84, Saco-S: Narcisa Karahmetovic, 010-111 98 49, Seko: Johanna Grundström, 010-115 30 44.

Application

Please submit your application by June 14, 2026. We encourage you to upload your diplomas, grades, and certificates along with your application.

If you have protected personal data or no access to Bank-ID, please call the HR specialist named in the advertisement for assistance with submitting your application.

In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.