Vacant job

About the role

As an Inside Sales representative, you are a central part of the sales organization, acting as the hub between suppliers, partners, and internal teams. You are responsible for driving business forward, supporting partners throughout the sales cycle, and ensuring high quality in the pipeline and forecasts. The role combines operational sales work with coordination and relationship building.

Responsibilities

Sales and Partner Support

• Support partners and resellers with:

  • Quotes and pricing

  • Consulting regarding products, licensing, and renewals

• Work proactively with partners to identify new business opportunities and drive the pipeline

• Ensure high service levels and quick feedback to customers and partners

• Contribute to developing partner relationships and increasing loyalty

Business and Pipeline Management

• Manage business opportunities from initial contact to closing

• Follow up on quotes, ongoing deals, and upcoming renewals

• Ensure accurate and up-to-date data in the CRM system

• Actively work on pipeline quality and business forecasts

• Identify risks in deals and take action to secure closures

• Drive upsell and cross-sell opportunities

Internal Collaboration

• Work closely with:

  • Field Sales / Account Managers

  • Product and Category Managers

  • Marketing team and Vendor Management

• Participate in and support campaigns, sales activities, and partner initiatives

• Contribute to the planning and execution of events and training

• Ensure internal processes are followed and continuously improved

Qualifications

Experience

• Experience in Inside Sales, sales support, or channel/partner sales

• Experience from IT, cybersecurity, networking, or software licensing is a plus

• Experience working with suppliers, distributors, or resellers

• Experience working towards clear sales targets and KPIs is an advantage

Skills

• Strong business acumen and attention to detail

• Ability to handle multiple parallel deals and prioritize effectively

• Structured and proactive work approach

• Good understanding of sales processes and CRM systems (e.g., Salesforce or similar)

• Good communication skills in both Swedish and English

• Ability to analyze data and use insights to drive business

Personal Attributes

• Service-oriented and solution-focused

• Self-motivated with a strong sense of responsibility

• Thrives in a fast-paced and sales-driven environment

• Curious and willing to learn new technologies and vendor programs

• Relationship-building and collaborative

• Result-oriented with the drive to meet and exceed targets

Other important aspects of the role

• Ability to quickly grasp complex offers and translate them into customer business value

• Interest in cybersecurity and technological development

• Understanding of partner-driven business models

• Initiative – ability to independently identify areas for improvement and business opportunities

This is a 12-month consulting role with a high chance of extension or direct hire by the client.

Being a consultant at Hero – more than just an assignment

At Hero, you are never "just a consultant." You are an important part of our team – someone we trust, invest in, and build long-term relationships with. We believe in close dialogue, fair terms, and development that feels real.

When you work with us, you gain security, freedom, and access to some of the most exciting assignments in the Stockholm area. But just as importantly: you get a partner who sees you, follows up, celebrates successes, and stands by you all the way.

We place great emphasis on matching the right person to the right assignment – not just based on competence, but also on values, drivers, and personality. Because when it clicks, magic happens.

Welcome to Hero!