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IT Technician for Operations and Support – Swedish Defence Research Agency

MYNDIGHETEN FÖR TOTALFÖRSVARSANALYS

Stockholms län, Stockholm

Previous experience is desired

34 days left
to apply for the job

The Swedish Defence Research Agency (FOI) is looking for an IT Technician for Operations and Support

The Swedish Defence Research Agency (FOI) is responsible for monitoring, analysing, and evaluating activities within the total defence system from a systems perspective, as well as providing the government with qualified knowledge bases.

FOI falls under the Ministry of Defence and is located in central Stockholm. The agency was established in 2023 and has around 40 employees.

We are now hiring an IT Technician for operations and support.

Job Responsibilities

As an IT Technician for operations and support, you are responsible for the daily operation of the agency's IT infrastructure, technical support, and ensuring the availability, performance, and security of the systems. You have the ability to quickly familiarize yourself with complex environments and solve problems efficiently. Furthermore, you have a strong interest in technology, infrastructure, and networks, and you are accustomed to working independently on both support and improvement tasks. The role involves coordination, administration, and development.

Examples of responsibilities include:

  • Planning and implementing system optimization, updates, and maintenance.
  • Ongoing internal user support and contact with suppliers.
  • Gathering requirements and, together with suppliers, implementing adaptations in existing systems.
  • Ongoing monitoring of IT infrastructure, including networks, backups, servers, and storage.
  • Documenting changes, improvements, and solutions in a structured manner, as well as handling inventory and lifecycle management.
  • Creating user manuals and training materials.
  • Incident management, including continuity planning, troubleshooting, escalation, and reporting.
  • Certificate management.

The position is located within the Administrative Department. The department is responsible for support for the Director General and staff, finance, legal affairs, registry, HR, IT, premises management, communication, and office services. The department also coordinates the agency's work with business planning and follow-up.

You have

  • A vocational degree or upper secondary school diploma.
  • At least three years of experience in the operation and maintenance of IT infrastructure.
  • Experience working with security updates and system configuration.
  • Experience with IT systems with high security requirements.
  • Good communication skills and ability to provide guidance in connection with user support.
  • Ability to work independently and in a team.

It is meritorious if you have

  • Vocational certificates in commonly used system solutions.

Personal Qualities

We place great emphasis on your personal qualities. You have good teamwork skills and a helpful attitude, which is particularly important in a small organization like ours. You have a proven good judgment and the ability to see the big picture to translate the organization's needs into concrete solutions.

You take initiative and can plan and structure your own tasks. You can handle several different tasks in parallel, drive your work forward, complete your tasks on time, and provide concrete and quick feedback.

Other Information

The place of work is Stockholm. The position is a permanent employment starting with a six-month probationary period. The position is classified in a security clearance category, which requires Swedish citizenship. A successful security clearance with register check, conducted in accordance with the Security Protection Act, is required for employment. Start date by agreement.

We are located in central Stockholm. We primarily work on-site and have our own workspaces. Our work culture is characterized by a strong commitment to society, where we always strive for high quality in our work.

Questions? Read more about FOI and what we do: https://www.mtfa.se/ (https://www.mtfa.se/)

If you would like to know more about the position, contact Administrative Manager Jenny Hedqvist or IT Manager Christian Bohm by phone at 010-160 51 00.

Union Representative: Linnéa Borén Guve, Saco-S, 010-160 51 00.

Application

Send your application with a cover letter and CV to [email protected] no later than August 7, 2026. Please reference 2026-92 in the subject line of your email. Your application will become a public document when received by FOI. Interviews may be conducted before the application deadline. We may use tests and work samples in the recruitment process.

We look forward to receiving your application!

We handle this recruitment ourselves and decline offers from advertising and recruitment agencies.

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