A Job That Counts!

With us, you contribute to a well-functioning society for the public and businesses.

About the Job

As an enforcement officer, you primarily work to decide on appropriate measures to regulate debts. To prevent people from falling into severe debt, contact with customers, employers, and other authorities is an important part of your work. Your role is to be the neutral party that helps the one who has not been paid and the one who is to pay.

You investigate assets, make decisions on appropriate enforcement measures of varying scope and complexity. This means that you analyze and assess different types of documentation. You request additional information via phone, email, and letters in contact with various parties. With the support of laws and regulations, you assess the documentation and make decisions. The cases you handle require legal security, speed, and efficiency while maintaining quality.

You will undergo internal training for six months, where practice is combined with theory, and you will also have a mentor who supports you initially. The training includes, among other things, law, customer interaction, and conversation techniques. You are part of a section that collectively takes responsibility for results, planning, and workload distribution.

Everyone who works at the Enforcement Authority contributes to the fight against crime. Your tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes. As an enforcement officer, you may, for example, alert other authorities that a person is receiving benefits on incorrect grounds. This can result in you contributing to stopping incorrect payments from the welfare system.

The work location is Eskilstuna.

About You

As an employee at the Enforcement Authority, you are expected to live up to our employee policy.

Employee Policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy)

You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the organization and help your colleagues succeed. You treat others with respect, kindness, and actively listen to others while showing a positive attitude.

You work results-oriented, show decisiveness, and focus on what needs to be achieved. You are stable and trustworthy in meetings with people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You have an analytical ability that allows you to see connections and find the most effective solutions. You adapt to the circumstances and the changes that occur.

Your Qualifications:

• High school diploma
• 1 year of work experience in administrative or case-handling work in the last three years
• Good ability to express yourself verbally and in writing in Swedish.

It is desirable if you have relevant work experience in providing service and interacting with people. It is also desirable that you have relevant work experience in case handling or administrative work within an authority. It is also desirable if you have a driver's license.

About Us

The Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who are to pay. We provide citizens and businesses with information and good service, so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also developing for you. When you leave work at the end of the day, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to Know

The employment is permanent and begins with a six-month probationary period. You will be employed as an enforcement officer. The Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means that you follow the government values. There are also special requirements for judgment, security thinking, and compliance with applicable laws. We ask questions during the interview about any previous criminality and shortcomings in previous employment. For final candidates, these questions are also posed to references. We also collect information about debts registered with the Enforcement Authority, bankruptcy, and business bans. The information obtained is weighed in the overall assessment of your suitability for the current position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our tasks in security class, Swedish citizenship is required.

When you apply, please attach your CV. We do not use cover letters in our recruitment, so please do not attach one to your application.

Get to know us better by visiting our website and following us on LinkedIn.

Enforcement Authority (https://www.kronofogden.se/jobba-hos-oss)

LinkedIn (https://www.linkedin.com/company/kronofogdemyndigheten/)

Welcome with your application by April 6, 2026!

We collaborate with the Swedish Tax Agency in our recruitments, which means that the Tax Agency's HR department will handle your application.

The Enforcement Authority uses the government framework agreement for advertising mediation. Therefore, we kindly ask for no calls from advertising mediators or salespeople.