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Customer Service Representative with a Sales Focus in Gothenburg

Kraftsam Personal AB

Västra Götalands län, Göteborg

Previous experience is desired

30 days left
to apply for the job

Are you passionate about providing top-notch service while also loving to sell? Do you have at least one year of experience in customer service or sales and want to work in a role where you can combine both? Then you might be the one we are looking for to join our team in Gothenburg.

About the position

As a customer service representative with us, you will be a central part of the customer journey. You will handle incoming inquiries, guide customers with enthusiasm, and ensure that every contact becomes an opportunity. By understanding the customer's situation, you will present suitable products and additional services that enhance their experience.

Your responsibilities will include:

  • Handling incoming phone calls and customer inquiries via email
  • Actively working with upselling and cross-selling
  • Identifying customer needs and matching them with the right offers
  • Contributing to sales results both individually and as part of a team
  • Working with commission as a natural part of your everyday life
Who we believe you are

You have a positive energy, enjoy performing, and approach every customer with a solution-oriented attitude. We are looking for someone who:

  • Has at least 1 year of experience in sales or customer service
  • Likes to influence your income and thrives in an environment where commission is included
  • Enjoys communicating and is comfortable in a customer-facing role
  • Is motivated by goals, results, and the opportunity to develop
  • Wants to work in Gothenburg and be part of a team that supports and cheers each other on
We offer you
  • Secure base salary + favorable commission model
  • Continuous coaching and sales training
  • An engaged team and pleasant work environment in the heart of Gothenburg
  • Opportunities to grow in both sales and customer service skills
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