Assistance Officer for Investigation and Follow-up

Are you looking for a new and meaningful job? Then you might be the one we are looking for! Submit your application today.

We are looking for someone who is driven, engaged, and has a genuine interest in issues concerning the elderly. We seek someone who wants to be part of our authority's operations, contributing to ensuring that we have legally secure administrative processes, making the right decisions at the right time for the right person. We offer you a meaningful and enjoyable job with high ambitions. What distinguishes us is a competent, stable, engaged, and supportive workgroup with a lot of humor. We have a good working environment and a positive social climate. With us, you will also have close leadership from all managers at En ingång, as well as clear routines and guidelines in our work.

Job Responsibilities

As an assistance officer, you will investigate, assess, and decide on interventions according to the Social Services Act. You will follow up on approved interventions towards both the individual and the provider. We are committed to having a legally secure administrative practice, resource awareness, and a holistic view of our users.

The work includes collaboration with several actors both internally and externally, contact with individuals, and cooperation with colleagues, relatives, and other actors within the field.

Qualifications

We are looking for someone with a degree in social work or another equivalent university education with a social focus, as assessed by the employer.

We consider it an advantage if you have:

• experience in administrative practice and social work
• knowledge of structured investigation and follow-up methods such as IBIC or BBIC
• good ability to express yourself in Swedish, both orally and in writing

A valid driver's license (B) is required.

As a person, we see you as secure, responsible, and structured. We believe you are a positive person with personal maturity, self-motivation, and a good ability to collaborate.

We also see that you have the ability to structure your work effectively and work towards the organization's goals, focusing on results. As an assistance officer, you need to be flexible, able to prioritize in acute situations, and accustomed to working independently. We are looking for someone who wants to be involved in our efforts to maintain high quality, satisfied users, and engaged employees.

Since the job involves documentation, it is important that you can express yourself in speech and writing, are accustomed to working in operational systems, and have a good ability to focus on the individual's needs while following laws, regulations, and practices. In this recruitment, we place great importance on personal competencies.

More about the Position

The application concerns two fixed-term positions, a 11-month temporary contract, full-time (100%) with a start date according to agreement, and a probationary period may be applied.

Welcome with your application by 2026-03-18.

The selection process is ongoing, and interviews may begin during the application period.

For employment, a criminal record extract is required.

Your application documents are public records and are handled according to the principle of public access. If you have a decision on protected personal data, please contact the Recruitment Team for an alternative application route at phone number 0911-69 65 10.

About the Workplace

The Social Services is one of the municipality's seven administrations. Our common mission is to create welfare and sustainable community development. Together with the residents of Piteå, businesses, and associations, we are developing Piteå into an even better place to live, work, and thrive.

The department En ingång within Social Services is divided into two units, Administrative Practice and Support for Livelihood. Within both units, we actively work to provide individuals with the support they need to live as independently as possible.

Our unit consists of 16 caseworkers/social workers, a housing coordinator, and a unit manager. The administrative group consists of two teams, the Assistance Team and the LSS Team. The Assistance Team works with administrative practice according to the Social Services Act, SoL for individuals over 65 years old and is tasked with investigating and assessing needs as well as following up on interventions, in accordance with the management's applicable guidelines, delegation order, and legislation.

We offer you a good exchange of competence in the form of experienced colleagues, accessible management, guidance, and supervision. We have a structured introduction for new employees that is followed up by the immediate manager. We offer you a pleasant workplace with colleagues of varying ages and a positive spirit. Humor and job satisfaction are important to us.

We apply annual working hours and flexible working hours. We offer individual salary setting, wellness grants, and vacation conversion. We offer remote work when the business allows it. The workplace is located in the city hall with proximity to the center.

Read More

• Support, care, and assistance for the residents of Piteå (https://www.pitea.se/jobbaisocialtjansten)
• Work in Piteå Municipality (https://www.pitea.se/jobbahososs)
• Development projects and initiatives in Piteå (https://piteastories.se/)
• Move to Piteå (https://www.pitea.se/inflyttare) – for those who want to move to Piteå

We decline offers from those selling advertisements and other recruitment services.