Vacant job

At the Urban Planning Administration, we work with the overall development of our city and countryside based on our respective areas of expertise – all in a spirit of continuous improvement and development where we as employees take an active role. Together, we plan, build, and maintain Uppsala Municipality for a sustainable and good future for everyone who lives and works here. Our goal is for Uppsala to be a municipality that more new residents and businesses want to be part of. Welcome to us!

More information about what it is like to work in Uppsala Municipality can be found at https://www.uppsala.se/jobb/ (https://www.uppsala.se/jobb/)

Here you have the opportunity to become a key person within the building permit operations in Uppsala Municipality and deliver first-class service to citizens and entrepreneurs. With your expertise and passion for building permit issues, you will be our face to the public. Take the chance to be at the center of events and contribute to a growing municipality. Welcome with your application!

You will be placed in the building permit area of the Urban Planning Administration, which currently consists of about 50 dedicated employees. The operations are divided into three units with building permit case handlers, architects, building inspectors, building permit advisors, and energy and climate advisors. The team of building permit advisors consists of five employees who work closely with case handlers and inspectors to create a smooth and efficient process for citizens and entrepreneurs. The building permit advisors have a shared email inbox that they are jointly responsible for. They have phone hours Monday to Thursday between 9:00 and 12:00, a time of day when they are fully available to answer questions and provide guidance on building permits and the release of public documents. They have a schedule that ensures that each day is staffed, even if not all advisors have phone hours every day.

Job Description

As a building permit advisor, you are our first point of contact for citizens and entrepreneurs regarding building permits. You will guide them through the available information, answer their questions via phone, email, and in-person meetings. The work involves a lot of interaction with Uppsala's residents and businesses, so it is important that you are passionate about providing service and have a strong interest in urban planning issues. Your role is crucial for us to offer smooth and informative service, and you will be one of our faces in these matters.

The assignment places high demands on the ability to listen and adapt your way of communicating. You will need to use your pedagogical skills and explain complex issues clearly both verbally and in writing. We always work in a service-oriented, calm, and accommodating manner, prioritizing the needs of citizens and entrepreneurs.

Qualifications

We are looking for someone with a university degree that the employer deems relevant for work in the field of building permits, such as a construction engineer or architect. You also have previous experience working digitally in various programs and systems. The position requires good knowledge of Swedish both orally and in writing.

As a person, you are calm, attentive, and accommodating in your approach. You have the interest, willingness, and ability to help others and strive to deliver solutions. You are confident and self-aware and see relationships in their proper perspective. You distinguish between the personal and professional and have the ability to empathize with someone else's perspective or situation without taking over their feelings. Furthermore, you take responsibility for your task and structure your approach independently.

Inquiries

If you have questions about the position or the recruitment process, contact unit manager Yvonne Fredriksson at 018-727 82 17. Dick Kardell, unit manager, 018-726 02 23.

Union representative: Vision, Linda Lumsby, 018-727 58 13.

If you have questions regarding the registration of your application, contact the recruitment area: 018-727 12 86.

In your application, you should state your citizenship. If you are not a citizen of Sweden, the EU, EEA, or Switzerland, you must also be able to prove that you have a valid work permit or are exempt from the requirement to have a work permit. Employment can only occur after verification of the work permit, which is required according to the Aliens Ordinance.