Healthcare Administrator in Reception

Do you want a varied job in a fast-paced environment where service and structure are in focus? As a healthcare administrator in the reception, you will be an important part of the patients' first encounter and contribute to the smooth running of our clinics.

You will be offered

• a varied job in a fast-paced reception for several clinics
• the opportunity to work at one of the world's best hospitals with cutting-edge care (link to newsweek (https://www.newsweek.com/worlds-best-hospitals-2025-top-250-newsweek-rankings))

Of course, you will also benefit from the general benefits that Karolinska University Hospital offers you.

About the position

As a healthcare administrator within the VO Healthcare Administration Karolinska, you will work for the Medical Unit Head Neck Lung Skin. You will ensure that the work in the reception runs smoothly, that patients receive the support and service they need, such as getting to the right waiting room. Furthermore, you will handle mail, order medical travel, and manage fault reports to property services Coor and Locum. You will also be responsible for the environment in waiting rooms and examination rooms and ensure that brochures and other materials are available.

There is also the possibility to work with booking and calling patients.

We are looking for someone who

• has the ability to kindly help and support people
• is self-driven and sees what needs to be done
• takes initiative for improvements in the reception and possesses good judgment.

Qualifications

Requirements:

• Education in health and medical care administration or equivalent work experience.
• Good knowledge of both Swedish and English, in both spoken and written form.
• Good knowledge of Office365 and web-based administrative tools.

Meritorious:

• Familiarity with premises and/or operations within Karolinska.
• Experience in health and medical care.
• Multilingual (in addition to Swedish and English).
• Experience with relevant systems for the position, such as TakeCare, RIS/PACS, medical travel system, quality registers, 1177, TeleQ, Always Open.

About the recruitment process

Selection and interviews may take place continuously during the application period.

In connection with your application, you need to attach a CV. Instead of a personal letter, we ask you to answer selection questions and briefly explain why you are suitable for the role. Answering the questions is a prerequisite for your application to be considered complete.

Warm welcome with your application - Together we are Karolinska!

Before filling the position that involves caring for children and adolescents, the person offered the position will be checked against the suspicion and criminal records. Read more here (https://www.karolinska.se/jobba-hos-oss/rekrytering-pa-karolinska/).

As an employee at Karolinska University Hospital, you may be placed in a war position. Read more here (https://www.karolinska.se/jobba-hos-oss/var-arbetsplats/totalforsvarsplikt-allman-tjansteplikt-och-krigsplaceringar-pa-karolinska-universitetssjukhuset/).

If you are or have previously been employed by Region Stockholm, we will take internal references from your current or previous manager if you become a candidate for employment.

For permanent positions, a probationary period may be applied.

About Karolinska University Hospital

We at Karolinska University Hospital are proud to be one of the world's leading university hospitals. In addition to our special responsibility for highly specialized care in the Stockholm region, our main mission is to work together with Karolinska Institute to educate the healthcare professionals of the future and conduct world-leading research while continuing our work to develop care for the best interests of the patient. We work in a variety of areas and professions.

Our vision - We will cure and relieve tomorrow what no one can cure and relieve today.

Please read more about us at karolinska.se (https://www.karolinska.se/) and follow us on social media!

Applying for a job in Region Stockholm

We strive for equality and equity in our workplace and welcome applicants with diverse backgrounds and circumstances.

We only accept applications via this system. Apply by clicking the “Apply” button. Applications by mail or email will not be considered. We kindly ask for no direct contact with staffing and recruitment companies or sellers of additional job advertisements.

Our recruitment system cannot handle anonymous applications or applicants with protected personal data. If you have protected personal data, we ask you to contact the contact person specified in the advertisement. Your application will then be handled outside the recruitment system. You should also be careful about what information you provide in your application and only include information that is relevant to the current position.

Region Stockholm is responsible for healthcare, public transport, regional development, and contributes to cultural life. Every day, around the clock. In the country's fastest-growing region. Together we create Europe's most attractive metropolitan region.

Read more here (https://www.regionstockholm.se/jobb).