Do you want to take a leading role in shaping our future IT infrastructure?

Your future challenge

We are now looking for more Service Delivery Managers (SDM) for our companies located in Bofors and Örnsköldsvik to meet the strong growth journey we are on as a company.

IM&T is a Shared Service function that delivers IT and related services to BAE Systems operations in Sweden. As an SDM, you ensure high quality in our IT deliveries, act as a link between the business and our IT partners, and work both operationally and strategically with governance and development of our service areas. The department consists of 36 employees and a larger number of consultants. You report to the Head of Enterprise Services.

Responsibilities

Be the link between the business and our IT partners
Prioritize and follow up incidents and orders
Be responsible for one or more service areas (e.g., Service Desk, Workplace, Server, Communication, Printing)
Lead and drive projects internally or together with external suppliers
Maintain documentation, e.g., continuity plans and process descriptions
Administer IT orders
Conduct training and develop and manage user instructions
Participate in CAB meetings
Work on continuous process and service improvements

We are looking for someone who:

Has experience and a genuine interest in IT as well as a background in a leading or coordinating role – preferably in a larger matrix organization. You have a relevant academic degree such as a computer scientist, university or engineering degree or equivalent.

You have good knowledge of and experience in:

ITIL processes
Service Integration
Outsourced IT environments
Manufacturing industry

Personal qualities

We are looking for someone who:

Has strong self-drive and a sense of responsibility
Has good collaboration and communication skills
Is goal-oriented and delivery-focused
Works in a structured and quality-conscious manner
Enjoys both independent work and teamwork
Has a positive and solution-oriented attitude
Is willing to share knowledge and contribute to a good team climate

What you will be a part of

With us, you will have fun at work and no day will be like the other! You will be involved when the product is created from idea to when it rolls out to the customer. You will work with the technology of the future in a global company where you have great opportunities for competence and career development.

If you cannot see the video, click the link: https://youtu.be/sbvv-Jm2PhI (https://youtu.be/sbvv-Jm2PhI)

BAE Systems delivers some of the world's most advanced, technology-leading solutions in defense, aerospace, and security. We have 100,000 qualified employees in more than 40 countries. By working together with customers and local partners, we deliver products and services with military capability that protect people and national security and secure vital information and infrastructure.

About BAE Systems Hägglunds

BAE Systems Hägglunds focuses on the development, manufacturing, integration, and support of a wide range of military vehicles for customers worldwide. Our main products are medium-weight combat vehicles (CV90), armored all-terrain vehicles (BvS10), support and service, and electric hybrid drive systems for the civilian market. Reliable, Innovative, and Bold are the guiding principles for our operations.

Feel free to read more about Örnsköldsvik and Höga Kusten at www.jobbaochlev.se (http://www.jobbaochlev.se/) - www.inspiration.ornskoldsvik.se (http://www.inspiration.ornskoldsvik.se) - www.hogakusten.com/sv (http://www.hogakusten.com/sv)

About BAE Systems Bofors

BAE Systems Bofors is a high-tech company that develops and integrates weapon systems. The company has about 650 employees and has extensive cooperation with subcontractors both in the local area and in other parts of Europe. The main products manufactured are artillery pieces, naval guns, intelligent ammunition, and remotely controlled weapon systems. It also provides technologies and tailored maintenance support. The company is a national resource with unique expertise in artillery systems, including advanced ammunition.

Here you will receive support to meet your challenges in the best way. BAE Systems Bofors is part of a large group, which creates global opportunities and international experiences. As an employee, you are offered programs for personal development and training if you have ambitions to grow both personally and professionally. BAE Systems Bofors wants you to thrive both at work and outside of it, which is why they invest in areas that contribute to finding a good balance in life.

Contact person

If you have questions about the position, please contact recruitment consultant Ola Pettersson, Axö Consulting AB, 070 - 377 02 45.

Selection and interviews will take place after the application deadline.

Apply via this link (https://baesystems.varbi.com/what:job/jobID:900268/).

We work with defense secrecy, which means both legal requirements and special requirements from our customers on us as a company. The position is classified, and the person hired will therefore undergo a security check and drug test.

The position is a permanent employment, and the work location is Karlskoga or Örnsköldsvik.