Take the Next Step in Your Career

Do you want to take the next step in your career or be part of something bigger and value contributing to a safer and better society/Sweden with who you are and what you do?

About the Position

The Business Service Owner (BSO) has overall responsibility for ensuring that the platform's services are developed, managed, and adapted in accordance with the Armed Forces' governance, operational needs, and long-term goals. The role involves methodically gathering, structuring, and translating operational requirements and needs from the Armed Forces' various units into clearly defined and actionable activities.

The BSO serves as a central function in coordinating the service's management, internal stakeholders, and delivery teams, working towards a secure, predictable, and value-creating service delivery that supports the Armed Forces' overall mission.

Responsibilities

• Capture, analyze, and prioritize operational needs in close dialogue with the Armed Forces' various operational areas
• Ensure that requirements and needs are clearly defined, documented, and ready for further handling in respective management and delivery teams
• Be responsible for the services' roadmap, version management, lifecycle, and improvement plans
• Ensure that each service has clear goals, KPIs, and follow-up mechanisms
• Collaborate with managers within the Armed Forces, delivery leaders, and relevant specialists to enable effective development and stable operations
• Represent the services in forums for governance, prioritization, and operational coordination

Examples of Tasks

• Collect, validate, and structure operational needs
• Create and manage a backlog related to the services
• Drive continuous improvement of the services based on user needs and technical development
• Participate in planning meetings, PI planning, operational demos, and improvement areas
• Communicate changes, status, and decisions to relevant stakeholders
• Ensure that the service catalog is kept updated with accurate information
• Be responsible for cloud enablement within the platform, including ensuring that services and solutions utilize cloud capabilities in a secure and efficient manner
• Exercise customer responsibility towards application customers and end-users from a business perspective, focusing on needs capture, prioritization, and value maximization

We Offer You

In the Armed Forces, there is a strong value base built on openness, results, and responsibility. The organization offers great variation and complexity as well as high demands on IT security, which means good development opportunities and conditions for internal career mobility. Our employees have several different benefits, including:

• Competence development based on the organization's needs and your career goals
• Three hours of training per week during working hours, and you can receive compensation for training clothes and entry fees
• Good balance between work and leisure with flexible working hours and 28-35 vacation days depending on age
• Salary supplements during parental leave and VAB, as well as the possibility to exchange vacation days for extra pension contributions

Qualifications

• Documented experience in requirements management and service ownership within IT or platform management
• Good understanding of the Armed Forces' operations or similar complex governmental environments
• Experience with agile working methods and backlog management (e.g., Azure DevOps)
• Experience working with Microsoft Cloud (Azure) including associated applications and services
• 3-year upper secondary education with an IT focus or other education that we assess as equivalent
• Good communication skills in Swedish and English, both spoken and written
• Swedish citizenship
• Driver's license B

Desirable Knowledge

• Experience with various cloud environments
• Experience with ITIL processes, particularly service ownership and service catalog management
• Experience handling classified information
• Experience working in a hybrid environment with both Armed Forces employees and consultant resources
• Experience of larger digital transformations and change management
• Experience working in NATO-related contexts and knowledge of NATO Cloud compliance such as D32, SCF, etc.
• Experience working with IT systems within the Armed Forces

Personal Attributes

We are looking for a person who works in a structured manner and communicates clearly, with the ability to drive decisions forward even when many actors are involved. The role requires being solution-oriented and confident in technical reasoning, as well as being able to take initiative and find ways forward in complex situations.

We value leadership based on engagement and strong relationships, where one can bring others along through collaboration and clarity. To succeed, one needs to create order, direction, and prioritize even when the environment is changing and complex.

Other

The position is permanent, as a civilian employment, and begins with a 6-month probationary period for those not employed within the Armed Forces. The place of employment is Örebro. The position involves business travel.

Welcome with your application by 2026-03-22 at the latest. Your application should include a CV and a personal letter. If you want to know more about the recruitment process, feel free to email HR generalist Stina Melin at [email protected]

Welcome with your application!

Applications for this position will only be accepted via the Armed Forces' website.

Information about the Armed Forces and the recruiting unit:

The Armed Forces' telecommunications and information systems unit, FMTIS, ensures the Armed Forces' ability to communicate and lead - around the clock, year-round.

The unit has a collective responsibility for the Armed Forces' technical command systems that support military operations at sea, on land, and in the air - in Sweden and abroad. The unit has nearly 2000 employees at more than 32 locations across the country. Read more at https://jobb.forsvarsmakten.se/fmtis (https://jobb.forsvarsmakten.se/fmtis)

Employment with us means placement in a security class. Usually, Swedish citizenship is required. Security clearance with a background check will be conducted before employment according to Chapter 3 of the Security Protection Act.

With employment comes an obligation to be placed in a war position and to serve abroad. The implications of this vary depending on the type of position.

To the application for employment, a CV and personal letter must be attached. If you proceed in the employment process, certified copies of grades and certificates must always be presented.

Calls from external recruitment companies and sellers are not welcome.