Do you want to help Stockholm residents when it really matters?

Do you have experience in legal protection cases and enjoy guiding customers through complex situations? Then this could be your next challenge – with us at Länsförsäkringar Stockholm!

About the job

As a claims adjuster focusing on legal protection, you will play an important role in creating security for our customers when they find themselves in or risk getting into a dispute. You will investigate the possibility of insurance compensation for dispute costs, communicate with representatives and other parties, and ensure that cases are handled professionally and according to applicable terms. You will explain in a pedagogical and customer-friendly manner how the insurance works and guide the customer through the process.

You will handle cases in several legal areas, such as:

• Custody disputes
• Defects in property purchases
• Disputes regarding vehicle purchases
• Boundary disputes between property owners
• Disputes with authorities

You will become part of an engaged team where we learn from each other, have fun together, and always put the customer's best interests first.

We are looking for someone who

We believe that you have experience in claims adjustment, preferably with a focus on legal protection cases. You are accustomed to communicating with many different parties, such as representatives, customers, and authorities. A law degree is an advantage, but we also welcome those with solid experience in legal protection adjustment without being a lawyer.

Requirements:

• Experience in claims adjustment, preferably in legal protection
• Familiarity with contact with representatives, customers, and other external parties

Meritorious:

• Law degree
• Experience in handling complex legal protection cases

Personal qualities:

• Service-oriented and pedagogical – you enjoy guiding and helping customers
• Communicative and clear, even in complex cases
• Independent, driven, and have good judgment
• Unpretentious and enjoy collaborating with others

We place great importance on your personality and engagement – for us, potential and willingness are at least as important as experience. We value diversity and work for an inclusive work environment. To ensure an unbiased recruitment process, we use psychological tests in the process.

Information and application

Interested? Welcome with your application!

We interview candidates on an ongoing basis and the position may be filled before the application deadline, so please submit your application as soon as possible. We only accept applications via our recruitment system.

Location: Valhallavägen 215, Stockholm

Employment type: The position is a permanent full-time employment, starting by agreement and begins with a probationary period.

If you have questions about the position, please contact Joacim Kruse, [email protected] (mailto:[email protected])

Union contacts, tel 08-562 830 00:

• Forena: Liselotte Lilja
• SACO: Annika Lundfors

Welcome to LF Stockholm

Our vision to become Stockholm's most beloved company drives our development, and the way there is through our employee and leadership engagement. Employee engagement means curiosity about each other, and we see the benefits of being different and contributing with various experiences and perspectives. We are self-driven and open to constant learning by actively sharing knowledge with each other. We work with direct feedback, acknowledge when we do something well, and celebrate successes together.

This is what it’s like to work with us

At LF Stockholm, we have an open and welcoming corporate culture that is based on our four core values:

• Drive - Because we need to be proactive to succeed.
• Collaboration - Because we create the most value together.
• Curiosity - Because we want to develop and create new opportunities.
• Care - Because we care about each other, our customers, and our environment.

These serve as the compass that guides us in our daily work and permeates everything we do. From customer meetings and sales to employee conversations and team activities. Of course, we hope that you, just like us, recognize yourself in this description.

Read more about our corporate culture, benefits, and what it’s like to work with us here.