Vacant job

Are you meticulous and analytical with experience in administrative work?

Then we might have the role for you! The position is to be filled immediately, so take the opportunity to apply directly.

ABOUT THE POSITION

We are now looking for an engaged consultant who wants to strengthen our team in fraud management. Your main focus will be to drive and optimize our process around fraud management. In this role, you will be responsible for investigating suspected transactions, addressing disputes, and ensuring that each case is handled with high precision and speed. This role is suitable for you who are analytical and efficient while valuing the importance of high quality in your work. To succeed and thrive in this role, you also need to have a good ability to work independently and manage tasks in a structured environment with a fast pace.

The assignment is shorter (until the beginning of March), with possible opportunities for extension, and thus the start is immediate, but no later than 9/2.

You will be offered

• The valuable opportunity to work with an established Nordic bank in consumer financing and payment solutions.

JOB RESPONSIBILITIES

Responsibilities

• Manage the entire process for chargebacks and disputes, including reviewing cases, documentation, and submitting responses.
• Conduct initial fraud assessments and support fraud investigations.
• Analyze transaction data to identify patterns, risks, and potential indicators of fraud.
• Collaborate with stakeholders to drive operational efficiency and maintain compliance with relevant regulations and guidelines.

WE ARE LOOKING FOR YOU WHO

• Has previous experience in administrative work where accuracy and structure have been crucial.
• Quickly adapts to new systems and is used to working with multiple systems simultaneously.
• Has good knowledge of Swedish and English, as both languages are used daily at work.

It is a merit if you have

• Previous experience in banking, payments, or financial services.
• Practical experience in handling chargebacks, fraud management, or fraud investigations is highly meritorious.
• Familiarity with card network rules (e.g., Visa, Mastercard).

To succeed in the role, you have the following personal qualities:

• Meticulous
• Problem-solving
• Analytical
• Adaptable to change

Our recruitment process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. A cover letter is not used as a selection method and therefore does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

INFORMATION ABOUT THE COMPANY

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