Vacant job

Job Description

Are you passionate about providing excellent service and have experience working with a customer-focused approach? Are you looking for a new challenge and want to work as a consultant? Then we might have the next opportunity for you!

At Randstad, we are proactively seeking skilled customer service representatives for future full-time consulting assignments with our exciting clients. This is an expression of interest for upcoming assignments where you will be the voice of the companies.

We are looking for someone with strong administrative skills, accustomed to working in various case management systems, and comfortable using the phone as your primary work tool. You are communicative, solution-oriented, and ready to provide first-class service.

As a consultant at Randstad, you are employed by us and work on-site with one of our clients. We offer you the security of a collective agreement and benefits such as wellness grants, occupational health services, insurance, and discounts on gym memberships. Additionally, you will have a unique opportunity to enhance your CV, meet different corporate cultures, and gain valuable experience from various industries. If you are looking for an employer that offers diverse assignments and new networks, you will thrive with us!

Responsibilities

• Handle incoming inquiries and provide first-class service to customers via phone, chat, and email
• Answer questions, solve problems, and provide clear instructions
• Administer and document cases in various case management systems
• If necessary, escalate or forward cases to the appropriate person or department

Do you recognize yourself in this description? Welcome with your application! You can apply through our website: www.randstad.se (https://www.randstad.se/). We apply continuous selection and introductions, so do not wait to submit your application.

If you have questions about the position, feel free to contact Felix Westerberg at [email protected]. It is important for us to utilize all competencies in the labor market. We welcome all applicants and strive for diversity.

Qualifications

• You have previous experience in customer service or another service role
• You are comfortable working with the phone as a work tool
• You have strong administrative skills and experience working in various case management systems
• You are distinctly service-oriented, solution-focused, and communicative
• You have excellent knowledge of Swedish and English, both spoken and written

About the Company

Randstad

At Randstad, we know that everyone has a place in the labor market. With operations across the country and in all areas of expertise, we help people find jobs that feel right, where they can grow, develop, and reach their full potential.

With nearly 600,000 employees in 38 countries, Randstad is a world leader in HR services, aiming to become the world's foremost and most appreciated partner in the labor market. By combining our passion for people with the power of today's technology, we help individuals and companies reach their full potential. We call it Human Forward.