Team Leader for Reception & Office Services – where service and structure meet!

As a team leader, you will be the one who brings service and structure together. This role is perfect for someone who loves service, pays attention to details, and wants to contribute to a welcoming and well-organized workplace.

Who are we?

Coor is a safe and inclusive employer focused on engagement, collaboration, and development. We are an innovative service company with high ambitions and a strong quality mindset.

Within workplace services, we deliver FM services that make everyday life easier for our clients and create a positive impression every day.

As a team leader, you will play a central role in maintaining stable operations and top-level service. You will be part of a helpful and driven team that together creates a workplace where people thrive.

About the role

As a team leader, you have a central role in service delivery. You ensure that daily operations run smoothly, coordinate staffing and administration, and create the structure that allows the team to deliver high-quality service. The role is both operational and coordinating: you work closely with the reception, drive routines and communication, and are a natural support for colleagues and clients in everyday life.

You thrive in a dynamic and mobile workday where you switch between reception, planning, and follow-up, and you are comfortable moving between areas and floors. You work carefully and systematically, prioritize thoughtfully when the pace increases, and are solution-oriented when challenges arise. In short: you enjoy taking responsibility, creating order, and driving improvements that are noticeable in service every day.

Examples of tasks:

• Staff the reception and perform office service tasks with high quality.
• Coordinate staffing and ensure that daily operations run smoothly.
• Participate in scheduling and resource planning to create an efficient and sustainable workday.
• Collaborate with team leaders and other functions to find smarter ways of working, create synergies, and increase cost-effectiveness.
• Handle orders, service requests, and error reports in relevant systems.
• Code invoices and support billing.
• Participate in projects related to service and workplace development.
• Contact suppliers and follow up on deliveries and contracts.
• Support colleagues operationally and be the first point of contact for questions in daily operations.
• Drive and develop improvements that enhance the quality and efficiency of service delivery.

Who are you?

You are a driven and positive person with a genuine service focus who builds good relationships in everyday life. You work in an orderly and structured manner, are unpretentious and solution-oriented when challenges arise, and communicate attentively and confidently. At the same time, you are flexible and adaptable, thriving in an environment where needs shift and when you can switch between operational work and coordination.

We are looking for someone who has:

• A high school education and several years of experience in a similar role.
• Experience in leading and supporting staff in daily work.
• Very good administrative skills and confidence in digital tools, especially Outlook and Excel.
• Excellent Swedish and English, both spoken and written.
• The ability to read, interpret, and understand contracts, regulatory requirements, and environmental-related documents.
• Experience in follow-up, statistics, and structure in daily work.

We offer secure and safe working conditions

• A warm and welcoming work culture.
• Salary according to collective agreement.
• Introduction for all new employees to give you a good start at work.
• Health promotion to support a balance in life.
• Benefits such as occupational pension, insurance, and parental salary.
• Opportunities for development within a large and growing company.
• Ongoing professional development with training and courses.

About the position

• Employment type: Permanent position.
• Employment rate: 100%.
• Working hours: Monday-Friday 7:30 AM - 4:30 PM.
• Start date: April 1.
• Probationary period: 6 months.

To ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks before employment.

Additional information

We handle applications continuously, and the position may be filled before the application deadline. We process personal data according to GDPR, only accept applications via our recruitment system, and make all selection decisions through human assessment.

All sales from advertisement sellers and recruitment companies in connection with this recruitment process are kindly declined.

Welcome with your application!

At Coor, we meet each other with curiosity and warmth. We employ people with different personalities, backgrounds, and talents. Coor is service; we take care of our clients' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common mission is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our clients and ourselves. Together, we create value by executing, leading, and streamlining our clients' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our clients. We see this every day. That is why we are one of the leading companies in the Nordics in Facility Management.