Operational Officer at the Swedish Customs in Malmö

Do you want to work in an authority that makes a difference in society and have meaningful and interesting tasks within trade and customs management? If so, the Swedish Customs is for you.

The Revenue Department is one of the four operational departments of the Swedish Customs. Our main operations take place in Sundsvall, Stockholm, Malmö, and Gothenburg. The areas of activity within the Revenue Department are permits, post-control, and revenue monitoring.

Revenue monitoring is the part of the Revenue Department that is responsible for monitoring ongoing customs procedures, refunds and waivers of customs duties, amendments to customs declarations after release, customs surcharges, and investigations of non-compliance with obligations under customs legislation. In total, approximately 60 officials work within Revenue Monitoring, distributed across four groups.

You will be organizationally part of Revenue Monitoring in Malmö.

About the Position

In revenue monitoring, we have a broad area of work. Your tasks as an operational officer may include checking customs declarations for goods subject to customs regulations, investigating non-compliance that has arisen in connection with importation, transit, or storage procedures, handling requests for alerts within transit or export, and deciding on administrative sanctions. The officer ensures that companies and individuals comply with customs regulations and makes many authority decisions daily.

As an operational officer, you work very independently, and the work is performed in several electronic systems. The job involves a lot of telephone contact with freight forwarders, companies, individuals, and other authorities. The work also involves constantly new questions and situations, which means that the officer needs to be both flexible and solution-oriented. We work both in groups and individually. The working hours are Monday to Friday from 8:00 AM to 4:30 PM.

When the employment begins, you will undergo basic training that provides you with fundamental knowledge of concepts and principles within the handling of import and export goods flows. Depending on the setup, the basic training will be combined with department-specific workplace training primarily at your place of employment, but it can also take place in another location.

Travel and overnight stays may occur in the position.

We are looking for someone who has:

• Completed secondary education with passing grades in Mathematics B/2, English B/6, and Swedish B/2, as well as at least 3 years of documented experience in customs-related work over the past 5 years
• Experience from working with import customs declarations
• Very good collaborative skills
• Good ability to express oneself well in Swedish and English, both verbally and in writing
• Swedish driving license, class B for passenger cars

It is an advantage if you have:

• Completed qualified vocational training or higher vocational education in forwarding, logistics, economics, law, or alternatively studies of at least 60 credits / 90 higher education credits focused on forwarding, logistics, economics, law, or political science
• Work experience from operations dealing with logistics, forwarding, or international trade
• Experience in compliance with customs legislation
• Experience in investigation work
• Experience in service work or similar tasks, such as customer contact work
• Good IT skills

Personal Characteristics

As a person, you are or have:

• Detail-oriented
• Proactive
• Responsible
• Communicative
• Collaborative

The work requires that you as a person have a high social competence and good collaborative skills. You are responsible, flexible, and can independently operate within a given framework and dare to take your own initiatives. Other important qualities are your ability to handle large workloads and prioritize the essential, as well as to solve problems and make decisions with good quality. Furthermore, it is important that you are meticulous and have good judgment.

As an employee at the Swedish Customs, you are professional and work according to our values of responsibility, holistic view, and innovation.

We place great emphasis on personal suitability!

We offer you

By working at the Swedish Customs, you have an important job where you contribute to a safe and secure society. We highly value well-being and professional development and strive for you as an employee to have a good balance between work and leisure. With us, you will receive secure employment conditions, and our benefits include wellness grants, subsidized medications, and good vacation and pension terms.

Other

Reference number: TV-2026-01912.

Location: Malmö.

The employment is a permanent position and begins with a 6-month probationary period.

Individual salary setting applies.

Start date: by agreement.

To be considered for employment at the Swedish Customs, you must meet high standards regarding security and confidentiality awareness, suitability, and compliance with applicable laws. This means that you uphold democratic values and the state values that apply to the operations of the Swedish Customs. Before a hiring decision is made, you will undergo a drug test. The Swedish Customs is a total defense authority, and upon employment, you may be assigned to the Swedish Customs in case of war.

The Swedish Customs values the qualities brought to the organization through a balanced gender distribution and ethnic diversity.

For more information and application

Inquiries about the position can be made by Niklas Eriksson Petrescu, 40-661 31 36. For questions about the recruitment process, you can call the Swedish Customs PA support, 060-67 25 85. Union representatives are for OFR-P/TULL-KUST Sandra Sånesson, 040-661 29 96 and for Saco-S Katarina Hernhut, 08-456 52 65.

Your application, including a personal letter and CV/resume, must be submitted to the Swedish Customs no later than February 22. You apply via the electronic application form below.

We kindly ask for no contact with staffing and recruitment companies or advertisers of job ads.

The Swedish Customs is a government authority that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Swedish Customs, founded in 1636, currently has about 2,600 employees and is led by Director General Johan Norrman.