Vacant job

Scania Sweden AB is a company within the Scania Group and a distributor of Scania's products and services in the Swedish market. Scania Sweden is responsible for a wide range of products and services including sales and service through a dealer network with around 90 Scania facilities and 2,000 employees, of which nearly 1,000 people are in the own dealership operations in the metropolitan regions of Stockholm, Gothenburg, and Malmö as well as in Gävleborg, Dalarna, Södermanland, and Västmanland. The head office is located in Stockholm, Kungens Kurva. In 2024, Scania Sweden registered over 2,300 heavy vehicles, becoming the market leader in the Swedish market with 48.7%.

About the role

Are you passionate about vehicles and five-star service? Are you ready to take on a dealer's most important role? Are you the service advisor of the future? Here is the opportunity for you who want a role in an industry with exciting development. You will be the face of the dealer and represent the company with your friendly demeanor and knowledge. We are now looking for a new employee to our workshop in Kungens Kurva.

Your responsibilities

As a member of our service team, you will play a key role in the relationship between our customers and the workshop. You will have a broad and varied job with great responsibility and many points of contact. Our customers are the most important to us, which is why we see this role as central to our organization. It is important that all customer interactions are performed in a friendly, professional, service-oriented, and helpful manner.

Focusing on the customer, understanding and transforming the customer's needs into value-creating solutions, and maintaining a positive brand image are important aspects of the role. In this role, you will have the opportunity to contribute to identifying potential customers and creating sales opportunities where Scania can provide value to the customer and be profitable. Your tasks will include receiving our customers over the counter and by phone for service advice and booking repairs. Daily administration, such as invoicing, is also part of the job.

As a member of the service team, we see it as natural that you help your colleagues within the team with, among other things, parts flow and administration, both within the workshop and parts.

Who are you

You have at least a high school education or equivalent work experience with an interest in vehicles and providing service. You have previous experience from the automotive or transport industry.

If you have good knowledge of vehicle technology, that is also highly meritorious. Computer skills and familiarity with systems are required as the work in many aspects requires good system understanding.

You are service-oriented, business-minded, and possess a good ability to communicate in both spoken and written form. You have an open attitude and meet customers, colleagues, and other people in a respectful and trustworthy manner. Order and organization are obvious to you as you are used to delivering. You also know that your positive attitude can solve tricky situations when focusing on the customer.

You thrive in a fast-paced environment and have the ability to handle stressful situations. We value your ability to collaborate with your colleagues. You contribute with a good mood and a strong work ethic, and your contributions with good ideas in our improvement work are welcomed. You speak and write fluently in Swedish and have good knowledge of English in both spoken and written form. A B driver's license is a requirement.

Who are we

We are a team of friendly and skilled colleagues in the workshop, parts, and sales. Together, we help each other grow with the task and develop both in career and as individuals.

Scania offers

Benefits include wellness grants, the possibility of a company car, lunch benefits through Edenred. Where the work allows, we apply flexible working hours and remote work. We have a benefits portal with discounted prices on products and services, Scania's Employee Support, salary exchange, as well as favorable occupational pension and insurance.

With a structured development plan and courses, Scania supports your personal development, and career opportunities exist both locally and globally. If you want to develop with us, all paths are open to you.

Application

Your application should include a CV, cover letter, and diploma. We welcome all applicants and strive for diversity in our recruitment processes. Apply as soon as possible, no later than 2026-02-14. Selection and interviews will be conducted continuously during the application period. Logic and personality tests may be used in our selection process, and a background check may need to be conducted for this position.

If you have questions or want to know more, please contact:

Fiete Lachmann, Service Manager, [email protected], +46766972959

We look forward to your application!