Customer Support Specialist in Greece

Do you have a genuine interest in technology and a strong commitment to delivering excellent customer experiences? A leading global company in innovative home solutions is looking for motivated Customer Support Specialists to join its team in Greece.

In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance.

Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives.

What you will be doing

• Managing incoming customer interactions via phone, chat, and email.
• Providing clear and accurate information about a wide range of home technology products.
• Assisting customers with technical troubleshooting and product-related questions.
• Handling warranty requests, repairs, and replacement processes.
• Advising customers on suitable products based on their needs and preferences.
• Ensuring a high level of customer satisfaction through professional and empathetic communication.

Job requirements

• Fluency in Swedish and English, both written and spoken.
• Strong attention to detail and organizational skills.
• Good problem-solving abilities and technical curiosity.
• Ability to remain professional and calm when handling customer concerns or unexpected situations.
• Previous experience in customer support or technical support is considered an advantage.

What is offered

• Competitive monthly salary plus two additional salaries per year.
• Relocation package including accommodation and flight tickets.
• Referral program with attractive bonuses for recommending friends.
• Private health care benefits and access to various discounts.
• Comprehensive paid training delivered by certified instructors.
• Clear opportunities for professional growth and career development.
• Engaging company events, community initiatives, and social responsibility projects.
• Free online Greek language courses.
• Modern offices with comfortable break areas and a positive working atmosphere.
• Employment with a Great Place to Work–Certified company that values diversity and inclusion.

This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.