Vacant job

Junior Support Technician Wanted at Akkodis Gothenburg

Are you at the beginning of your IT career or do you have a few years of experience and are in need of an extra job? Do you want to work with the latest technology in a team of engaged colleagues who support each other in learning and growing?

Akkodis Gothenburg is currently looking for a junior support technician for a scheduled part-time assignment with one of our largest clients in their technical customer support.

About the Assignment:

As a support technician, you will be a key person for the service our client delivers to their end customers. Here you will be part of ensuring that end customers receive the service and support they need to perform their work without technical obstacles. The role involves a lot of contact with users where your pedagogical skills and ability to communicate clearly and kindly will come into play.

The tasks are varied as well as the workload. You will receive incoming cases from internal employees via phone, email, and chat, who call in with IT-related issues. This can range from user and password management, Microsoft Office questions, Windows, to VPN issues, Active Directory, and similar problems. To ensure a positive customer experience, we place great emphasis on both service and problem-solving ability.

The role is located in Torslanda, Gothenburg, and you will sit in an open office landscape together with the team. They have a need for extra manpower to strengthen the team on weekdays when there is more to do. The idea is that the part-time position will be scheduled for about 10-24 hours depending on your availability. If you have another occupation such as studies, a business of your own, or another part-time job, you need to be able to combine it with regular working hours.

To thrive and develop in the role, we believe that you:

• Have a great interest in IT, problem-solving, and helping others.
• Want to work in an environment where collaboration and knowledge sharing are prioritized.
• Communicate clearly and fluently in Swedish.
• Value relationships – building trust is important to you.
• Enjoy finding solutions and have the ability to remain calm even during more stressful periods.

It is an advantage if you have education in IT (high school or vocational training), experience with Active Directory and ServiceNow, or have worked in similar roles or in service professions where customer interaction has been a focus.

This is a great opportunity for you who have a burning interest in IT to gain solid experience and knowledge in the industry and start your IT career.

Employment Rate:

20%-50%.

Salary:

141.36 SEK/h according to collective agreement.

Start:

By agreement, preferably soon

About Akkodis

At Akkodis, we believe that you must go beyond the possible to achieve the incredible. When it comes to a career at Akkodis, you are in the driver's seat. We take pride in a culture of trust where you have the authority to make your own decisions and receive the support you need to achieve your ambitions. As a consultant, you are our top priority, and when you need us, we are there for you.

Your experience bank will grow as will your social and professional network. As a consultant, you are covered by collective agreements, insurance, occupational health care, wellness grants, and discounts on gym memberships. To learn from each other, we regularly organize social activities.

Akkodis delivers a broad base of services and competencies in IT, Engineering, and Life Science. Our services are characterized by speed, simplicity, and quality. We are a versatile team of 50,000 engineers and digital experts, operating in 30 countries and look forward to welcoming you to our ranks.

Does this sound interesting? Then apply to us at Akkodis as soon as possible!

You can apply via the form on our website. You can find the portal via this link: https://www.akkodis.com/en-se/careers/jobs/junior-supporttekniker-skes-deltid-g%C3%B6teborg/ZL_MODIS_003031 (https://www.akkodis.com/en-se/careers/jobs/junior-supporttekniker-skes-deltid-g%C3%B6teborg/ZL_MODIS_003031)

We process applications continuously and may fill the position before the application deadline.

If you have any further questions regarding the position, do not hesitate to contact the responsible consulting manager Klas at [email protected] (mailto:[email protected]).

Welcome!