Vacant job

Why You Are Important

You will be a key person in the company's continued expansion and in creating a more structured, scalable, and sustainable commercial organization. You will be responsible for ensuring, developing, and maintaining strategic customer and partner relationships.

This is PacketFront Software

PacketFront Software is a Swedish software company that develops advanced network orchestration and automation solutions for telecom operators, network owners, and companies with complex networks. The company is based in Stockholm and has been a player in network automation since its inception in 2001.

The company's core competence lies in enabling efficient, scalable, and future-proof operation of multi-vendor networks through fully integrated software platforms. PacketFront's solutions support both traditional and modern networks, including legacy environments, and offer features to manage zero-touch configuration, service provisioning, and network harmonization.

The company's customers are global, including telecom operators, municipal networks, and large service providers in over 20 countries, and the technology is used to simplify operations, reduce costs, and free up resources for business development.

Our Culture

PacketFront Software builds its culture on a strong value foundation and common principles that permeate how employees collaborate with each other, customers, and partners. The company strives to be a workplace where both performance and collaboration are valued, and where engaged employees thrive in a responsive and professional environment. The company's core values are: Trust, Professional, Passionate, Unity.

Focus in Your Role

The role of Account & Partner Director at PacketFront Software is a central part of the company's sales and commercial organization, responsible for ensuring, developing, and maintaining strategic customer and partner relationships. In addition to traditional responsibilities within key account management, the role plays a crucial function in identifying, evaluating, and onboarding new technology partners that strengthen PacketFront's ecosystem and accelerate the company's market growth.

The role focuses on building deep and value-driven relationships with assigned customers and partners, thereby ensuring long-term and sustainable business development. A key success factor is the ability to elevate the customer's perceived value, increase customer satisfaction, and drive innovation through strategic partnerships. By combining strong customer responsibility with proactive work within technology partnerships, the role creates conditions for long-term relationships, expanded business opportunities, and increased revenue and growth for PacketFront.

If We May Wish

We are looking for an ambitious and commercially driven person with a strong commitment to developing assigned customer accounts. You need to have technical understanding and be interested in the technology underlying the various technical functions. Experience in – or a clear interest in – understanding complex customer needs and software product functionalities, as well as the ability to translate this into attractive commercial offers. The role is both strategic and operational and includes leading cross-functional teams within the framework of a matrix organization around the customer account(s).

You are confident and comfortable in dialogue with senior decision-makers within IT and/or telecom organizations and have a documented history of successful business development, including winning new customers and establishing long-term business relationships. You are accustomed to working closely with both customers and partners to present, anchor, and successfully close complex IT and telecom solutions.

Is This the Right Place for You?

You are a structured and confident presenter with strong skills in value-based selling and thrive in dialogue with decision-makers. You communicate fluently and clearly, both verbally and in writing, in Swedish and English, and find it easy to articulate complex values and concepts in a business-like manner.

With excellent relationship and networking skills, a positive attitude, and high integrity, you build trust over time. You are a driven and energetic person with a proven ability to deliver, who engages people around common goals and creates strong commitment and engagement.

Good to Know

• Hybrid with placement in Stockholm.
• Permanent employment.
• You report to VP Sales, Timo Kuusela.
• Apply by February 2nd, but we will conduct ongoing selection.
• Questions? Contact the responsible recruitment consultant, Martin Svedar at [email protected].