Operations Supporter for Home Care in Nora Municipality

Do you want to help create safety and quality for citizens who need our support to manage their daily lives?

The Operations Supporter is an administrative and operational support role that contributes to the effective, legally secure, and high-quality functioning of home care services. The role is central to coordinating, planning, and following up on operations in close collaboration with management and staff.

With us in home care in Nora Municipality, you will become part of a wonderful community while developing as a person and gaining valuable experience.

In Nora, you will enjoy the benefits of working in a smaller municipality – close relationships, short decision-making paths, and the opportunity to make an impact. Together, we create safety and quality of life for our residents, always with the individual at the center.

RESPONSIBILITIES

You will primarily work with planning, staffing, and receiving new assignments from case managers. You will also coordinate and communicate between different professional groups to ensure that users receive the assistance they need.

You will have close collaboration with the unit manager and care staff to meet the needs of users in the best possible way.

You will play an important role in following up on development and quality work within the unit.

We are looking for someone who is meticulous and structured in their work, flexible, and able to handle rapid changes.

Empathy and a high level of service are highly valued traits.

Working hours are during the day, Monday to Friday.

QUALIFICATIONS

We are looking for someone who has:

• A completed high school education.
• Good digital competence with office packages and experience working in various operational systems.
• The ability to work in a structured, meticulous, and solution-oriented manner.
• Basic economic knowledge for ordering, invoice management, and cost follow-up.
• The ability to use digital tools for communication, statistics, and follow-up.
• Previous experience in scheduling and staffing is considered an advantage.

We place great importance on personal suitability.

OTHER

Background checks will be conducted.

Nora Municipality is located in the northern part of Örebro County, between the lakes and forests of Bergslagen. The municipality has a fantastic cultural heritage and a rich association life. Nora is an entrepreneurial community where small local businesses coexist with large international companies. We have approximately 10,700 residents and are expected to steadily increase in the coming years. These conditions, along with the proximity to the expanding Örebro, have made more and more people want to live and establish themselves in Nora Municipality.