Vacant job

We are now looking for an Engaged Claims Advisor for our client Werksta in Örebro. Take the chance and apply today!

This is a direct recruitment, and you will be employed directly by Werksta Örebro.

About the positionWe are now looking for an engaged and meticulous Claims Advisor for Werksta in Örebro! With us, you will have a central and responsible role in the claims process, where you are an important link between the customer, workshop, and insurance company. The work involves receiving and inspecting damaged vehicles, assessing the extent of damage, calculating damages, and ensuring an efficient flow from the first contact to the completed repair and handover of the customer's car. At Werksta Örebro, you will have the opportunity to grow in a modern environment together with knowledgeable and engaged colleagues.

Responsibilities

• Receive and inspect damaged vehicles and document damages carefully.

• Coordinate with customers and insurance companies to ensure proper claims handling.

• Create and update damage reports and assist with damage calculations.

• Work closely with damage assessors, technicians, and workshop management to drive the process forward.

• Plan and distribute work to ensure efficient workflows and high quality in the claims process.

• Ensure that customers receive ongoing information and good service throughout the process.

• Contribute to improvement work and share your expertise within the team.

Qualifications

• Experience in damage assessment within the automotive industry is an advantage.

• Comfortable with customer contact and the ability to create security and trust with customers.

• Good administrative skills and experience in documenting and working systematically.

• Familiarity with Cabas/Cabplan or similar systems is desirable.

• Good computer skills and understanding of digital workflows.

• A valid driver's license (B) is required.

• Ability to work independently as well as collaborate in a team.

• Solution-oriented with a focus on service.

ApplicationIf you have questions about the position, please contact Karwan via email: [email protected]. We process applications continuously, and the position may be filled before the application deadline. Therefore, please submit your application today.

About Werksta Örebro – Leading in Car Damage Repair

Werksta Örebro is part of Werksta, the largest independent repair chain in the Nordics. We prioritize quality, customer satisfaction, and engagement, delivering car damage repairs for both individuals and insurance companies. Together, we are a close-knit team that constantly strives to improve.