Vacant job

About the Position

As a claims adjuster in the motor damage department, you will handle incoming calls from Länsförsäkringar Skåne's policyholders. Based in Malmö, Gängtappen, you will be part of an open and helpful department with about 42 employees. Together, you will assist Länsförsäkringar's customers and manage various cases related to motor damage, from damaged to stolen vehicles.

In the role of claims adjuster, you will have the opportunity to work part-time approximately two days a week during the semesters and full-time during the summer and Christmas holidays. Working hours are between 08:00 and 16:30 Monday to Friday.

Your main responsibilities as a claims adjuster will include:

• Handling incoming calls and processing various cases related to motor damage
• Registering, administering, and following up on cases
• Ongoing contact with workshops and Länsförsäkringar's internal functions
• Conducting simple payment services such as invoice payments

The position of claims adjuster is a consulting assignment via Adecco. It includes one to two weeks of internal training.

About You

As a claims adjuster, you will primarily work with the phone, so it is important that you feel comfortable with this type of communication and customer contact. Ideally, you have previous experience in similar customer service or phone support roles.

You are currently studying at a university or college and are available to work full-time during the summer and Christmas holidays, as well as part-time approximately two days a week during the semesters.

We are looking for someone who gains energy from providing service and engages with customers with high commitment and solution focus. As a person, you thrive in a fast-paced environment and take on new challenges with a positive attitude. It is natural for you to consider the customer's needs and go the extra mile to meet them in a constructive way.

At Länsförsäkringar Skåne, good collaboration is valued, and we see that you are a team player who actively contributes to a pleasant atmosphere and cohesion. You are driven to learn more and are eager to seek feedback from your surroundings to develop in the role.

Important for the Position:

• Previous experience in customer service, for example, in retail or restaurants
• You are studying or have another main occupation of at least 50%, preferably with three semesters left of your studies
• Fluent in both Swedish and English

About Länsförsäkringar Skåne

We who work at Länsförsäkringar Skåne live where you live, drive the same route to work, and experience the same weather as you. We claim that those who are close to you can engage, understand, and help more easily than those who are far away. Perhaps that is why Länsförsäkringar has Sweden's most satisfied customers in several different categories according to surveys. In the customer-owned Länsförsäkringar Skåne, there are no other stakeholders than the customers. The company's task is not to make as much money as possible. Our long-term goal is for the business to break even – with low premiums and high service levels. And if we have a larger surplus, it will be returned in the form of money back or reduced premiums.

Contact Information

In this recruitment, Länsförsäkringar Skåne collaborates with Adecco. If you have questions about the position or the recruitment process, you are warmly welcome to contact the responsible recruiter:

Josephine Hjalmarsson at [email protected] (mailto:[email protected])

If you have questions regarding registration, please contact support at [email protected] (mailto:[email protected])

Welcome with your application!