Client Administrator at the Swedish Prison and Probation Service

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our primary goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand, and client transport.

Read more about the operations at the Tillberga prison on our website: Tillberga operations (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/tillberga/#verksamhet)

Operational Area (VO) Tillberga

VO Tillberga consists of a prison with 247 places in security class 3. The prison offers an attractive environment with a well-functioning program and valuable employment through the factory that employs the clients. There are about 100 employees, the majority being correctional officers, but it also includes cooks, production leaders, program leaders, and nurses, among others. The prison is located in Tillberga, just under ten kilometers north of Västerås, and is led by a prison manager along with five correctional inspectors.

JOB DESCRIPTION

As a client administrator, you will be particularly responsible for handling clients' legal matters. The work involves investigation and decision-making according to the Prison Act. Together with the correctional inspector/operations manager and with a focus on legal security, you will develop the ongoing legal work, participate in legal forums, be responsible for mentoring correctional officers, and ensuring the quality of clients' execution plans.

QUALIFICATIONS

We are looking for someone who is goal- and results-oriented. You have a structured approach to work where you plan, organize, and prioritize tasks effectively, especially during periods of high workload. You are proactive and work well with others. You relate to others in a responsive and flexible manner, listen, communicate, and solve problems constructively with your colleagues. You adapt your way of conveying your message based on the recipient's knowledge and circumstances.

It is important to us that you share the Swedish Prison and Probation Service's fundamental values of a humane view of humanity, respect for the individual, and belief in people's willingness and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally. We place great emphasis on personal suitability.

Requirements

• Academic education/university degree of at least 120 credits corresponding to 2 years at university in areas deemed relevant by the Swedish Prison and Probation Service, or other education combined with experience deemed relevant.
• Several years of work experience.
• Good knowledge of the Swedish language in both speech and writing.
• Experience in public authority enforcement.
• Experience in case management, preferably within the Swedish Prison and Probation Service.
• Driving license B.

Meritorious

• Experience in correctional services
• Good knowledge of risk, needs, and receptivity principles
• Experience working with a victim perspective
• Relevant experience from other public sectors
• Other relevant language skills beyond Swedish

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replace it with selection questions that are relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you uphold democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are placed in security class, and a security review with background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security review at: Security review (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: Military placement (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person indicated in the advertisement.

We kindly but firmly decline direct contact with staffing and recruitment companies as well as sellers of recruitment advertisements. The Swedish Prison and Probation Service has contracted agreements.