Vacant job

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. These are public funds that we manage, which is a significant responsibility. Therefore, we thoroughly examine each case, adhere to laws and regulations, provide information and guidance, care, and show consideration. This is a job for those who want to take responsibility. Welcome to Försäkringskassan.

We are now looking for a specialist in Malmö who wants to contribute their expertise in EU family benefits. With us, you will be part of a larger team working with EU family benefits and collaborating closely with specialists in Visby.

We place great emphasis on well-being and a sustainable work environment. In this role, you will work independently by coaching investigators and contributing to our common mission. The workplace is characterized by collaboration, helpfulness, and an unpretentious culture where trust and engagement are at the center. Here, you will meet colleagues with high competence and a desire to make a difference together.

Coaching, Development, and Collaboration

As a specialist, you will provide advice and support to investigators regarding insurance interpretation and current processing procedures. By coaching the investigators, you contribute to ensuring they have the right skills to meet the needs of applicants and insured individuals. You actively contribute to creating a learning climate at the workplace and identify the overall competence needs, initiating possible development paths. As an employee at Försäkringskassan, you have a high awareness of security since the agency deals with confidential information. Your work includes contributing to the change and development of processes, and you play an important role in implementing regulatory and process changes. The assignment also includes supporting unit managers with quality follow-ups in processing and being a support to the local management team on matters concerning your area of expertise.

This is a job for those who want to take responsibility.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• has specialist competence or equivalent in-depth knowledge, acquired through relevant experience from Försäkringskassan
• has a coaching approach
• can understand and analyze complex issues
• acts on their initiative and takes responsibility for achieving good results
• has good communication skills, both verbally and in writing
• is confident and trustworthy, even in stressful situations
• collaborates effectively with others to achieve common goals.

It is advantageous if you have

• in-depth knowledge of social insurance, administrative law, and confidentiality
• good knowledge in at least one of Försäkringskassan's benefit areas, preferably in EU family benefits
• experience in mentoring new employees
• experience in quality assurance of cases within EU family benefits
• good knowledge of Försäkringskassan's website/self-service services and Försäkringskassan's organization.

We place great importance on your personal qualities.

Other

1 position, permanent, full-time, with start date as agreed. A probationary period may be applicable. In accordance with Försäkringskassan's security guidelines, background checks will be conducted in this recruitment. Remote work is possible if the job allows it. In this recruitment, psychological tests may be used as part of the selection process. Location: Malmö.

Would you like to know more about Försäkringskassan as an employer? Visit fk.se/jobbahososs

Contact Persons

Manager: Fredrico Nunes Ferraz, 010-117 14 07 (for questions about the position). HR Specialist: Louisa Jörgensen, 010-113 43 37, [email protected] (for questions about the recruitment process). ST: Christel Lind, 010-114 01 67, Saco-S: Daria Memetovic, 010-118 40 78, Seko: Johanna Grundström, 010-115 30 44

Application

Welcome with your application no later than December 21, 2025. Upload your degree certificates, grades, and certificates with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance with submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.